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Multiple accounts but stmp setting of one account changes another account

  • 8 odpovedí
  • 2 majú tento problém
  • 37 zobrazení
  • Posledná odpoveď od Zji

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Because of extensive travel, I always copy my profile folder from one computer to the other so all the accounts' folders are current--including Local Folders. Every time, things are fine. This time, something is off. I know the stmp setting for each account should show the login password for that account. One account is just fine. The other two change each other so I get an error message when trying to send outgoing mail. When I look at the stmp settings, I see that the password for Account A was changed to the password for Account B. If I correct Account B's setting, Thunderbird immediately changes the password for Account A. To send outgoing mail from either account, I must now check which password shows for both accounts.

I've read everything I can find about anything that seems related to my problem but I cannot find my exact problem.

What can I do?

Because of extensive travel, I always copy my profile folder from one computer to the other so all the accounts' folders are current--including Local Folders. Every time, things are fine. This time, something is off. I know the stmp setting for each account should show the login password for that account. One account is just fine. The other two change each other so I get an error message when trying to send outgoing mail. When I look at the stmp settings, I see that the password for Account A was changed to the password for Account B. If I correct Account B's setting, Thunderbird immediately changes the password for Account A. To send outgoing mail from either account, I must now check which password shows for both accounts. I've read everything I can find about anything that seems related to my problem but I cannot find my exact problem. What can I do?

Vybrané riešenie

THANK YOU, DAVID !!!!!!!

I looked at all the settings and discovered the stmp settings for the two screwy accounts somehow had changed. For some reason, SSL/TLS had been switched to "None" which removed "Normal password" option from the Authentication setting.

I edited each one to match the account that is working fine and VOILA! All the accounts are working correctly with outgoing mail.

Thank you, thank you, thank you!!!

Tom

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Všetky odpovede (8)

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What you describe is usually caused by accounts using the wrong SMTP server settings, and this happens more often when two or more accounts use the same SMTP server. This can usually be cleared up by these steps:

  1. - click to account settings and scroll down to 'Outgoing Server (SMTP) and ciick.
  2. - this shows all of your SMTP servers in a list.
  3. - edit the DESCRIPTION field for each one to have the appropriate email account. this is just for documentation.
  4. - now, click to account settings, and highlight the account name in left column of first account. this displays the pane that has link to the account's SMTP server at bottom. If it is not displaying the correct email address, press thes drop-down arrow and change as needed.
  5. - repeat this step for each account so that, when done, each account is affixed to its proper SMTP server.

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Vybrané riešenie

THANK YOU, DAVID !!!!!!!

I looked at all the settings and discovered the stmp settings for the two screwy accounts somehow had changed. For some reason, SSL/TLS had been switched to "None" which removed "Normal password" option from the Authentication setting.

I edited each one to match the account that is working fine and VOILA! All the accounts are working correctly with outgoing mail.

Thank you, thank you, thank you!!!

Tom

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You are very welcome. Free beer for everyone! :)

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This is a huge, dangerous bug. It's a huge risk of destruction of privacy. It's sending emails from the 'disposable' email I use for companies, from my PRIVATE email using my own name.

Here's what's happening:

1. Change SMTP details on Account A > It automatically changes to the same as Account B

2. Change it on Account B > It automatically changes it to changes it to Account A

Someone please fix!

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I believe it appears that way, but usually incorrect. Do this: - go to account settings pane - scroll down to 'outgoing servers SMTP and click it - for EACH SMTP server setting, change the DESCRIPTION field to have the email address for that account - then, click back to account settings, highlight the account name in left column and view the bottom line on right side that links to SMTP server. You should see the email address for the account. If you see the email address for a different account, that indicates you have been using crossed servers. Click the dropdown menu there and select to the correct server - and please post status back. thank you

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I can see what is happening. Maybe not a bug - a serious design fault.

Why on earth would it be set to 'use default server' AFTER you changed it to a specific, different one?

See pic.

The helpful instructions above by David (at' Chosen Solution') tell you to use the drop-down to change it to the correct one.

(After changing all of them to a recognisable name: Tools > Account Settings > Outgoing server (SMPT))

Upravil(a) Zji dňa

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It also duplicates SMTP settings, in the list at Tools > Account Settings > Outgoing server (SMPT)

which is where David said you should create recognisable names for each account.

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David's Instructions with pics

1. Change the the SMTP 'descriptions' to obvious ones, according to David's instructions (See pic) I ASSUME it wouldn't hurt to delete any dupes.

2. Change (/check) the SMTP settings for EACH account: a. Tools > Account settings b. Click on each email address in left panel, then: At 'Outgoing Server (SMTP)' near bottom, use drop down to change it: FROM: 'Use default server' (see pic) TO: The matching one, as changed to a recognisable name above

Upravil(a) Zji dňa

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