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Mozilla account is hacked

  • 1 odpoveď
  • 1 má tento problém
  • 16 zobrazení
  • Posledná odpoveď od Tomatoshadow2

js02ddmail
js02ddmail
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My account was probably hacked. I noticed this from an email I received from Mozilla. My account was logged in from Africa, which i noticed from the timezone because the email gives literally no detail. I logged into my account to kick them out but i found out i couldnt because the button didnt work. All the other kick buttons worked except the hackers. Mozilla has done nothing other than to email me.

My account was probably hacked. I noticed this from an email I received from Mozilla. My account was logged in from Africa, which i noticed from the timezone because the email gives literally no detail. I logged into my account to kick them out but i found out i couldnt because the button didnt work. All the other kick buttons worked except the hackers. Mozilla has done nothing other than to email me.
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Všetky odpovede (1)

Tomatoshadow2
Tomatoshadow2
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Hi,

Sorry to hear you're dealing with this issue, I'd recommend reviewing this article to update your password https://support.mozilla.org/en-US/kb/change-your-firefox-accounts-password and going forward enable 2FA here's that article https://support.mozilla.org/en-US/kb/secure-firefox-account-two-step-authentication