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Login failure

Firefox Rozbité webové stránky
dennyWO odpovedal
dennyWO
dennyWO

Why can I not log into sanfordmychart.org anymore? It used to work, now it doesn't.

Why can I not log into sanfordmychart.org anymore? It used to work, now it doesn't.

Všetky odpovede (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer

Vybrané riešenie

How long ago was it working normally?

Assuming it was in recent months:

Cache and Cookies: When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Clear Firefox's Cache

See: How to clear the Firefox cache (only select Cached web content, don't clear all cookies and site data)

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, click the lock icon at the left end of the address bar. After a moment, a "Clear Cookies and Site Data" button should appear at the bottom. Go ahead and click that. Firefox will ask you to confirm; go ahead and confirm.

Then try reloading the page. Can you sign in?

dennyWO
dennyWO Autor otázky

This actually did work for me. I checked the thumb-down icon by accident. Thank you.