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MS files are downloaded as .pdf

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Hi,

For some time now, when I download a .pptx, .xlsx og .docx Firefox changes the file format to .pdf when downloading the file. I then have to manually choose the correct app for opening the file, overrule error messages and delete the ".pdf" when re-saving the file even though it recognises it is not really a pdf file.

I've tried to change the Firefox settings, clearing cache, restarting or deleting in config and other small attempts to reboot whatever suddenly started to cause this problem. As far as I can see, it is not an unknown issue, but I've not yet been able to find a solution to my problem, which is getting on my nerves.

Hope you can be of help.

Hi, For some time now, when I download a .pptx, .xlsx og .docx Firefox changes the file format to .pdf when downloading the file. I then have to manually choose the correct app for opening the file, overrule error messages and delete the ".pdf" when re-saving the file even though it recognises it is not really a pdf file. I've tried to change the Firefox settings, clearing cache, restarting or deleting in config and other small attempts to reboot whatever suddenly started to cause this problem. As far as I can see, it is not an unknown issue, but I've not yet been able to find a solution to my problem, which is getting on my nerves. Hope you can be of help.

Všetky odpovede (11)

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Where are you downloading from? Steps to replicate please.

Upravil(a) jonzn4SUSE dňa

Pomohla vám táto odpoveď?

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I get this from onedrive. Just a word sample doc. see screenshot

Upravil(a) jonzn4SUSE dňa

Pomohla vám táto odpoveď?

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Also, what do what do you have set here? see screenshot

Pomohla vám táto odpoveď?

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It might only be when downloading from messenger.

I just click the file, it opens a new blank tab with the file location in the address bar (my download folder) with the downloaded file as a .pdf.

I've changed those settings from "use xxx (default)", to "use Microsoft xxx" and then "always ask". None of the settings had an effect.

Also, I'm using Firefox on Windows.

Pomohla vám táto odpoveď?

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I don't do Facebook and we see that you're using Firefox on windows. So what happens when you download this word sample doc? https://create.microsoft.com/en-us/template/restaurant-manager-resume-57cae682-222c-4646-9a80-c404ee5c5d7e

Here is what I get. see screenshot

Upravil(a) jonzn4SUSE dňa

Pomohla vám táto odpoveď?

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Works without a problem. I guess it's related to Messenger then. Also, this problem doesn't occur when using Chrome.

Pomohla vám táto odpoveď?

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Open Developer Tools (ctrl + shift + I) on a Network tab and start your download. There should appear new row with request data. Please read the Type of this file.

Pomohla vám táto odpoveď?

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The type is html it seems.

Pomohla vám táto odpoveď?

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TyDraniu said

Open Developer Tools (ctrl + shift + I) on a Network tab and start your download. There should appear new row with request data. Please read the Type of this file.

Can we get some hand holding here?  ;-)) You do it and show us non dev folks the steps. I tried the office site and didn't see anything about type under network.

Upravil(a) jonzn4SUSE dňa

Pomohla vám táto odpoveď?

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jonzn4SUSE said

Can we get some hand holding here?  ;-)) You do it and show us non dev folks the steps. I tried the office site and didn't see anything about type under network.

Here you go:

Upravil(a) TyDraniu dňa

Pomohla vám táto odpoveď?

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Possibly related thread:

Firefox automatically download files .docx from facebook page as pdf https://support.mozilla.org/questions/1445317

Pomohla vám táto odpoveď?

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