firefox will not close
I have been getting a message that says firefox has something running and cannot shut down. I went into task manager and 'shut down' firefox, but the message keeps on coming. I then thought that I would uninstall it and then reinstall, but it tells me that it cannot uninstall because it is running, -"Firefox is already running but is not responding. The old Firefox process must be closed to open a new window." When I click on ' Close Firefox' nothing happens. when I click on 'Cancel' the message disappears, but will reappear. Then in desperation, I went into program files and deleted the Fifefox folders but it wouldn't reinstall. There is obviously somewhere a file/file which is screwing me up, does anyone know what this it?
Všetky odpovede (2)
Reboot the computer and start Firefox in Troubleshoot Mode, then close it and see if you have the same issue.
You can check this article.