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My Windows pc mozilla account is not accessible

  • 4 odpovede
  • 0 má tento problém
  • 44 zobrazení
  • Posledná odpoveď od cor-el

Manolis Parlis
Manolis Parlis

Hello there.A couple of days ago my windows pc session creashed.After rebooting i attempted to log on but everything was different.All my bookmarks were disappeared and all my saved pages were not appearing.There was a yellow triangle appearing on the right side of the program mentioning the i was disconnected from my account..I attempted to use my account i used the correct credentials but it Never send me the pin code in order to reauthorize and re access my account. My ios mozilla sessions is operating fine so far and this is the one posting right now! Im looking forward for your reply in order to gain access again on my pc.Thank you!

Hello there.A couple of days ago my windows pc session creashed.After rebooting i attempted to log on but everything was different.All my bookmarks were disappeared and all my saved pages were not appearing.There was a yellow triangle appearing on the right side of the program mentioning the i was disconnected from my account..I attempted to use my account i used the correct credentials but it Never send me the pin code in order to reauthorize and re access my account. My ios mozilla sessions is operating fine so far and this is the one posting right now! Im looking forward for your reply in order to gain access again on my pc.Thank you!

Všetky odpovede (4)

Manolis Parlis
Manolis Parlis Autor otázky

Ive changed my accounts password!Nothing at all no change!I will attempt to uninstall and re install the browser

cor-el
cor-el
  • Moderator

Can you login to the Mozilla Account via this web page using the email address and password?

Manolis Parlis
Manolis Parlis Autor otázky

cor-el said
Can you login to the Mozilla Account via this web page using the email address and password?

Nope nothing still the same I cannot access trough Desktop.I can access only via iphone(over here works fine everything)

cor-el
cor-el
  • Moderator

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works, you can transfer files from a previously used profile to the new profile, but be careful not to copy corrupted files to avoid carrying over problems.