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Almost all of my bookmarks are suddenly empty

  • 3 odpovede
  • 0 má tento problém
  • 29 zobrazení
  • Posledná odpoveď od buyer4

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A couple of weeks ago I migrated from Edge to Firefox. I exported and imported my bookmarks. All was good. Suddenly this morning, my bookmarks are inoperative. The folder structure is there, containing entries that appear to be my bookmarks. If I left-click on one, nothing happens. If I right-click on one and choose Edit Bookmark, the fields in the dialogue are all empty.

A couple of weeks ago I migrated from Edge to Firefox. I exported and imported my bookmarks. All was good. Suddenly this morning, my bookmarks are inoperative. The folder structure is there, containing entries that appear to be my bookmarks. If I left-click on one, nothing happens. If I right-click on one and choose Edit Bookmark, the fields in the dialogue are all empty.

Vybrané riešenie

It sounds like a database problem. Do you recall seeing the error message described in the following article:

Fix "The bookmarks and history system will not be functional" error message

Either way, the first thing I would suggest is a regular shutdown/restart of your system. Restarting Windows can help by freeing up locked files, completing any deferred updates, and resolving temporary file permission issues.

Next, if Firefox still has bookmark problems, could you let us know what you get when you run the "Verify Integrity" diagnosis and repair function. That's here:

Open Firefox's Troubleshooting Information page using any of these methods:

  • "3-bar" menu button > Help > More Troubleshooting Information
  • (menu bar) Help > More Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

Near the bottom, there is a section titled Places Database -- that's the file which stores history and bookmarks. Click the button labeled Verify Integrity. There may be a 10-15 second delay before results appear.

If all is well, the report that appears below the button should start with:

> Task: checkIntegrity
+ The places.sqlite database is sane
+ The favicons.sqlite database is sane
> Task: invalidateCaches
+ The caches have been invalidated
> Task: checkCoherence
+ The database is coherent

Does yours say that, or something else? You can select and copy the report, and then paste it into a reply for review and comment.

Čítať túto odpoveď v kontexte 👍 0

Všetky odpovede (3)

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Vybrané riešenie

It sounds like a database problem. Do you recall seeing the error message described in the following article:

Fix "The bookmarks and history system will not be functional" error message

Either way, the first thing I would suggest is a regular shutdown/restart of your system. Restarting Windows can help by freeing up locked files, completing any deferred updates, and resolving temporary file permission issues.

Next, if Firefox still has bookmark problems, could you let us know what you get when you run the "Verify Integrity" diagnosis and repair function. That's here:

Open Firefox's Troubleshooting Information page using any of these methods:

  • "3-bar" menu button > Help > More Troubleshooting Information
  • (menu bar) Help > More Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

Near the bottom, there is a section titled Places Database -- that's the file which stores history and bookmarks. Click the button labeled Verify Integrity. There may be a 10-15 second delay before results appear.

If all is well, the report that appears below the button should start with:

> Task: checkIntegrity
+ The places.sqlite database is sane
+ The favicons.sqlite database is sane
> Task: invalidateCaches
+ The caches have been invalidated
> Task: checkCoherence
+ The database is coherent

Does yours say that, or something else? You can select and copy the report, and then paste it into a reply for review and comment.

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Unfortunately, I had already just fully uninstalled Firefox and reinstalled it, and then imported my almost up-to-date bookmarks from my previous browser. I'm sorry I didn't use that places database integrity checker. But I'll keep it in mind for next time. Thanks for the great information!

Pomohla vám táto odpoveď?

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FWIW: I did not see the "The bookmarks and history system will not be functional" message.

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