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Last browser update messed up Zynga games

  • 4 odpovede
  • 0 má tento problém
  • 11 zobrazení
  • Posledná odpoveď od bkzonline2

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9/30/23 ~ I think the last automatic update, for my Firefox browser, messed up my access to Zynga. I'd like to uninstall the update. I've seen where I could "start over", with Firefox, but I can't seem to find it again. I'm willing to go back to the basics if I could play my game again! What do I do? I've done all the things I needed to do via Zynga (over and over) and it's not helping!

9/30/23 ~ I think the last automatic update, for my Firefox browser, messed up my access to Zynga. I'd like to uninstall the update. I've seen where I could "start over", with Firefox, but I can't seem to find it again. I'm willing to go back to the basics if I could play my game again! What do I do? I've done all the things I needed to do via Zynga (over and over) and it's not helping!
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Všetky odpovede (4)

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Does it still happen in Troubleshoot Mode?

Pomohla vám táto odpoveď?

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It doesn't work in Troubleshoot mode either. Ugh. Thank you for trying to help!

Pomohla vám táto odpoveď?

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Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.

Pomohla vám táto odpoveď?

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I'm not sure I want to make a "new profile". I did go look at it. Seems like I shouldn't have to do that, if Firefox hadn't messed something up with their update? I already deleted Firefox and installed it again. I think that should have "refreshed my existing profile". I may have messed up any chance of going back to a simpler, non updated, version when I did the uninstall/reinstall. I just looked at the instructions for refreshing my browser, posted here at Mozilla. Nope. I don't have those options in my 3 bar at the top of my screen! I looked and looked. This web site is so huge and confusing, after a point I want to quit! I'm working with Zynga too. That's a lot of instruction! I do enjoy learning how to use my computer, but after a while it's not learning! I'm confused! Sorry so long winded! I'll be quiet now. I'll click on refreshing my profile. But I found that that action makes me lose this note and I have to start the reply over again! So I'll send this and go from there! THANK YOU for your help. I'll let you know if my game starts to work!

Pomohla vám táto odpoveď?

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