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Firefox has crashed 10 times in the past 15 minutes or so

  • 11 odpovedí
  • 1 má tento problém
  • 5 zobrazení
  • Posledná odpoveď od jonzn4SUSE

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bp-c3f290be-b74e-49ca-a79c-9a6f40220618 is the latest ID. What can I do to stop this from happening? Thanks.

bp-c3f290be-b74e-49ca-a79c-9a6f40220618 is the latest ID. What can I do to stop this from happening? Thanks.

Všetky odpovede (11)

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What security software are you running?

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malwarebytes

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The file that seems be causing the crash is linked to the MalwareBytes software in your device.

Is that software up to date?

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It is supposed to up date automatically, but I just found it had not done a recent update. We will see what happens in the next day or two. Thank you!

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You should disable it, reboot and test again.

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That looks like an OOM (out of memory) problem with WebRender.

GraphicsCriticalError:
[0][GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no dt (t=45.47) |
[1][GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no surf (t=307.03) |
[2][GFX1-]: wr_renderer_render: OutOfMemory (t=307.03) |
[3][GFX1-]: Fallback SW-WR + D3D11 to SW-WR (t=307.03) |
[4][GFX1-]: wr_renderer_render: OutOfMemory (t=315.31) |
[5][GFX1-]: Fallback remains SW-WR (t=315.31)
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It looks like you were in Safe Mode (Troubleshoot Mode) with the crash report you attached. Do you get similar crash signature in regular mode ?


Do you let Windows handle the Page file automatically or have you set a fixed size for the Windows Page File ?

  • Control Panel -> System -> Advanced -> Performance -> Settings

If you use a fixed size for the page file then try the automatic setting and let Windows handle the page file size automatically.

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Virtual Memory Custom Maximum Size is 3814 MB. The recommended size is 1652 MB. Is that what you are meaning? Should I change that? Maybe I went to the wrong area, because your steps were not the exact ones to get me to the Page File area. Should I check the box for "Automatically manage paging file size for all drives"? Odd that I would have to change the setting when it worked fine until a couple of weeks ago.

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Can we get a screenshot of the performance tab from taskmanger?

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In your previous post, what did you want me to disable and test again? I have attached the screenshot of the Performance tab from Task Manager.

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Malwarebytes. Disable, reboot and try again.