
Can't connect to Google since Firefox 100
For the 2 weeks or so, I've been having an intermittent problem connecting to any Google services (Gmail, google.com, Google Calendar, Youtube). In gmail, it tells me that I'm offline or "Oops, error getting emails". If I browse to www.google.com, I just get a blank screen.
This seems to have coincided approximately with the release of Firefox 100, but I'm not totally sure it's related. If I clear all cookies and cache, that seems to resolve the problem temporarily, but it comes back. If I open a Private window or another container, that also seems to resolve the problem temporarily, but it comes back.
Other browsers work with no problem.
If I open a new container, it will work for a while, but eventually stop connecting. This doesn't happen with other websites. Only Google related websites.
I have tried doing a Firefox refresh, but that didn't resolve the problem.
Vybrané riešenie
Some users are having trouble with Google sites because of the TLS 1.3 Early Data feature also known as Zero Round Trip Time Resumption (0rtt). You could try changing this preference to false. You may have to restart the browser. security.tls.enable_0rtt_data
https://support.mozilla.org/en-US/questions/1377212 https://support.mozilla.org/en-US/kb/about-config-editor-firefox
You could also try clearing cookies (which will mean having to log in again) and the cache.
https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Some troubleshooting articles.
https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration)
https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles
Čítať túto odpoveď v kontexte 👍 1Všetky odpovede (3)
Hi peterkronenberg,
You can try to uninstall the browser and install back the latest version again.
Hope it helps you!
Vybrané riešenie
Some users are having trouble with Google sites because of the TLS 1.3 Early Data feature also known as Zero Round Trip Time Resumption (0rtt). You could try changing this preference to false. You may have to restart the browser. security.tls.enable_0rtt_data
https://support.mozilla.org/en-US/questions/1377212 https://support.mozilla.org/en-US/kb/about-config-editor-firefox
You could also try clearing cookies (which will mean having to log in again) and the cache.
https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Some troubleshooting articles.
https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration)
https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles
This was it! Thank you