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I can't sign on to Vanguard with Firefox but I can with Chrome. I tried turning off Ad-blocker but it didn't help

  • 3 odpovede
  • 1 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od neal.smith20

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give me some guidance on settings

give me some guidance on settings

Vybrané riešenie

Are you typing in the password or using the one saved in Firefox?

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Všetky odpovede (3)

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Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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Vybrané riešenie

Are you typing in the password or using the one saved in Firefox?

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I typed my username and password and it worked. Thanks!