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Lost profile after update

  • 4 odpovede
  • 1 má tento problém
  • 10 zobrazení
  • Posledná odpoveď od FredMcD

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Hi I accepted the popup notice that a newer version of Firefox was available - while doing other things. When I next opened Firefox, all my profile was gone. No folders, no bookmarks, no extensions, it appears like a virgin install. How do I get my profile back??? Firefox 94.0.2 Windows 10 Home Desktop PC

Všetky odpovede (4)

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Sometimes when the browser thinks there is a problem with the profile, it will create a new one.

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

Pomohla vám táto odpoveď?

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Vybrané riešenie

Pomohla vám táto odpoveď?

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Thanks FredMcD The about:profiles tip was the answer. There were only two profiles shown, one being the update profile, the other being mine. Firefox loaded mine without complaint and the buttons on the profiles page made fixing the problem simple (press 'Set as default profile', close Firefox and restart). Cheers, Tom

Pomohla vám táto odpoveď?

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Glad to help. Safe Surfing.

Pomohla vám táto odpoveď?

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