Vyhľadajte odpoveď

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot download email attachments from aol.com on Firefox

  • 2 odpovede
  • 1 má tento problém
  • 12 zobrazení
  • Posledná odpoveď od CAlterman

more options

All of a sudden I cannot download attachments in emails from my aol.com account (using the aol.com website). I can still do so on other browsers, but not on Firefox. I have cleared my cache, and even reinstalled Firefox (after deleting my user profile files and signing back in on a newly reinstalled copy). The problem persists. The problem does not happen when I boot in Troubleshoot Mode. But I cannot figure out what's causing the problem to fix it in regular mode. Help!

Vybrané riešenie

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for related messages about blocked content.

You can possibly try to disable Smartblock.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.


Čítať túto odpoveď v kontexte 👍 0

Všetky odpovede (2)

more options

Vybrané riešenie

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for related messages about blocked content.

You can possibly try to disable Smartblock.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.


Pomohla vám táto odpoveď?

more options

Thank you so much! It was the Enhanced Tracking Protection. Come to think of it, I think this started after I updated to the latest version of Firefox -- which must have included that as a default. Lord I bet a ton of people are going to be in similar jams in the coming days and weeks. Thanks for your help!

Pomohla vám táto odpoveď?

Položiť otázku

Ak chcete pridať odpoveď, musíte sa prihlásiť k svojmu účtu. Ak účet doteraz nemáte, položte novú otázku.