Vyhľadajte odpoveď

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot access the Allstate insurance payment page.

  • 5 odpovedí
  • 1 má tento problém
  • 17 zobrazení
  • Posledná odpoveď od sophieblue

more options

Firefox just has a circle of blue dots going around on the payment login page. I had to use Microsoft Edge (shudder) to login to make my payment, so it appears the problem isn't on Allstate's end, apparently.

I refreshed Firefox about 2 months ago, and it worked fine then. I've changed nothing since.

Priložené obrázky

Všetky odpovede (5)

more options

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Pomohla vám táto odpoveď?

more options

I got my answer from Allstate. They no longer support Firefox due to recent issues with Firefox's secure connection implementation.

Pomohla vám táto odpoveď?

more options

Bummer.

Pomohla vám táto odpoveď?

more options

I contacted an administrator;

FredMcD said

Could you check this out, please? sophieblue [https://support.mozilla.org/en-US/que.../1350271#answer-1443067|said] I got my answer from Allstate. They no longer support Firefox due to recent issues with Firefox's secure connection implementation.

AliceWyman said

The user needs to report the allstate webpage address (url) and the error message. See tis bu report for an example: https://bugzilla.mozilla.org/show_bug.cgi?id=1143031

Pomohla vám táto odpoveď?

more options

There's no error message, but I'll give it a shot! Thanks!

Pomohla vám táto odpoveď?

Položiť otázku

Ak chcete pridať odpoveď, musíte sa prihlásiť k svojmu účtu. Ak účet doteraz nemáte, položte novú otázku.