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Firefox won't start even in Safe Mode

  • 6 odpovedí
  • 1 má tento problém
  • 76 zobrazení
  • Posledná odpoveď od FredMcD

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Firefox won't start even in safemode. Latest submitted Crash ID: bp-5d23281d-a7aa-4ab2-b68a-1faab0210524

Firefox won't start even in safemode. Latest submitted Crash ID: bp-5d23281d-a7aa-4ab2-b68a-1faab0210524

Vybrané riešenie

I take that back. I just deleted Firefox and reinstalled it again on Big Sur and it's working fine.

Čítať túto odpoveď v kontexte 👍 0

Všetky odpovede (6)

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From Crash reporter:

AdapterDeviceID: 0x3ea5 AdapterVendorID: 0x8086 BuildID: 20210503134251 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1621900976 DOMIPCEnabled: 1 Email: EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1621899514 Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: esr SafeMode: 1 SecondsSinceLastCrash: 8 StartupCrash: 0 StartupTime: 1621900974 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20210503134251","version":"78.10.1","vendor":"Mozilla","displayVersion":"78.10.1esr","platformVersion":"78.10.1","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8192,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"18.7.0","locale":"en-GB"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"adapters":[{"description":null,"vendorID":"0x8086","deviceID":"0x3ea5","subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1440,"screenHeight":900,"scale":2}],"features":{"compositor":"none","hwCompositing":{"status":"blocked:FEATURE_FAILURE_COMP_SAFEMODE"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"blacklisted:FEATURE_UNQUALIFIED_WEBRENDER_MAC"},"webrender":{"status":"unavailable-in-safe-mode"},"wrCompositor":{"status":"disabled"}}},"appleModelId":"MacBookPro15,2"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"esr","enabled":true},"userPrefs":{"browser.search.region":"DK","browser.search.widget.inNavBar":false,"browser.startup.homepage":"<user-set>","browser.startup.page":3,"fission.autostart":false,"privacy.donottrackheader.enabled":true},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 6:"Gecko_IOThread",7:"Timer",10:"Socket Thread",11:"Permission",12:"JS Watchdog",14:"JS Helper",16:"JS Helper",15:"JS Helper",13:"JS Helper",18:"JS Helper",17:"JS Helper",19:"JS Helper",20:"JS Helper",22:"Cache2 I/O",23:"Cookie",24:"StreamTrans #3",25:"Worker Launcher",26:"Compositor",27:"ImgDecoder #1",28:"ImageIO",29:"IPDL Background",31:"DOM Worker",31:"QuotaManager IO",33:"IndexedDB #1",34:"StyleThread#0",35:"StyleThread#1",36:"StyleThread#2",37:"StyleThread#3",38:"StyleThread#4",39:"StyleThread#5",40:"StreamTrans #4",41:"StreamTrans #5",45:"ImageBridgeChld",46:"TRR Background",48:"DOM Worker",49:"StreamTrans #8",48:"StreamTrans #9", Throttleable: 1 UptimeTS: 1.98801487 Vendor: Mozilla Version: 78.10.1 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

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Product Firefox Release Channel esr Version 78.10.1esr Build ID 20210503134251 (2021-05-03) Buildhub data OS OS X 10.14 OS Version 10.14.6 18G6020

bp-5d23281d-a7aa-4ab2-b68a-1faab0210524 Signature: _platform_strcmp | pref_Lookup

Uptime 3 seconds

Crash Reason EXC_BAD_ACCESS / EXC_I386_GPFLT

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Make sure all software is up to date.


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

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Hi, thanks for your response. As stated in the title, Firefox won't even start in Safe Mode and Crash Reporter automatically appears. I was running OS Mojave yesterday (10.14 I think) and updated overnight to Big Sur (11.4) but the problem persists. I've tried reinstalling Firefox but still can't open it.

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Vybrané riešenie

I take that back. I just deleted Firefox and reinstalled it again on Big Sur and it's working fine.

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That was very good work. Well Done.