Vyhľadajte odpoveď

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 88.0.1, Windows 10 64: not online and can't open settings

  • 6 odpovedí
  • 1 má tento problém
  • 20 zobrazení
  • Posledná odpoveď od cor-el

more options

Hello all, after reinstallation my Firefox 88.0.1 on Windows 10 64 Bit does not go online. I can't open the settings. Other browsers like Opera and Edge are ok on the computer. Does anybody have any hints ? Many thanks, Volker

Všetky odpovede (6)

more options

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

Pomohla vám táto odpoveď?

more options

Thanks for your advice. I first removed Firefox from my Firewalls list of trusted or recognized programs, rebooted my computer and then Firefox added a new entry. But this didn't solve the problem.

Pomohla vám táto odpoveď?

more options

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia


If the problem goes away with the computer in Safe Mode, the problem is with one of the other programs on the system.

As a test, disable your protection programs.

Pomohla vám táto odpoveď?

more options

Hello FredMcD, both hints don't make a difference. Other browsers work fine. But I want to use Firefox, as on my other devices. It is very strange that I can't open the settings within Firefox, even in secure mode or without Firewall.

Pomohla vám táto odpoveď?

more options

I called for more help.

Pomohla vám táto odpoveď?

more options

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":

Pomohla vám táto odpoveď?

Položiť otázku

Ak chcete pridať odpoveď, musíte sa prihlásiť k svojmu účtu. Ak účet doteraz nemáte, položte novú otázku.