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Unable to create bookmark folder

  • 5 odpovedí
  • 1 má tento problém
  • 28 zobrazení
  • Posledná odpoveď od FredMcD

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I have three folders inside my Other Bookmarks. I created the first one a while ago and created another two today. However, when I go to create my fourth one, the option is gray and can't be clicked like in the image. I don't know what else you need to know, so feel free to ask below.

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Vybrané riešenie

I apologize for my oversight. I clicked on "new bookmark" instead of "new folder". That was silly of me. I'm sorry for taking your time meaninglessly.

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Všetky odpovede (5)

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If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.


[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

If any errors are reported, check this link: https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional

The places.sqlite file contains your History and Bookmarks. And it looks like it is corrupted.

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox. The browser should then create a new place.sqlite and recover your bookmarks from the backup files.

Note: Your history is not backed up and will be lost.

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Fortunately, I don't have sync bookmarks to my devices, so the problem won't spread. I followed your direction up until the part where you verify integrity. I don't see any red line nor the word "error", so I'm think there's no error. I copied the report below if you want to take a look:

> Task: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane > Task: invalidateCaches + The caches have been invalidated > Task: checkCoherence + The database is coherent > Task: expire + Database cleaned up > Task: originFrecencyStats + Recalculated origin frecency stats > Task: vacuum + Initial database size is 15360KiB + The database has been vacuumed + Final database size is 15360KiB > Task: stats + Places.sqlite size is 15360KiB + Favicons.sqlite size is 15584KiB + pragma_user_version is 54 + pragma_page_size is 32768 + pragma_cache_size is -2048 + pragma_journal_mode is wal + pragma_synchronous is 1 + History can store a maximum of 134894 unique pages + Table moz_places has 21491 records + Table moz_historyvisits has 30332 records + Table moz_inputhistory has 77 records + Table moz_hosts has 0 records + Table moz_bookmarks has 478 records + Table moz_bookmarks_deleted has 0 records + Table moz_keywords has 0 records + Table sqlite_sequence has 1 records + Table moz_anno_attributes has 3 records + Table moz_annos has 2978 records + Table moz_items_annos has 0 records + Table sqlite_stat1 has 17 records + Table moz_meta has 3 records + Table moz_origins has 2292 records + Index sqlite_autoindex_moz_inputhistory_1 + Index sqlite_autoindex_moz_hosts_1 + Index sqlite_autoindex_moz_bookmarks_deleted_1 + Index sqlite_autoindex_moz_keywords_1 + Index sqlite_autoindex_moz_anno_attributes_1 + Index sqlite_autoindex_moz_origins_1 + Index moz_places_url_hashindex + Index moz_places_hostindex + Index moz_places_visitcount + Index moz_places_frecencyindex + Index moz_places_lastvisitdateindex + Index moz_places_guid_uniqueindex + Index moz_historyvisits_placedateindex + Index moz_historyvisits_fromindex + Index moz_historyvisits_dateindex + Index moz_bookmarks_itemindex + Index moz_bookmarks_parentindex + Index moz_bookmarks_itemlastmodifiedindex + Index moz_bookmarks_guid_uniqueindex + Index moz_keywords_placepostdata_uniqueindex + Index moz_annos_placeattributeindex + Index moz_items_annos_itemattributeindex + Index moz_bookmarks_dateaddedindex + Index moz_places_originidindex > Task: _refreshUI

On another note, I tried doing the same thing in a different profile and I encounter the same problem. I attached another message since I neglected saying that the unconfirmed folder do appear in the list

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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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Vybrané riešenie

I apologize for my oversight. I clicked on "new bookmark" instead of "new folder". That was silly of me. I'm sorry for taking your time meaninglessly.

Pomohla vám táto odpoveď?

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No problem. Safe surfing.

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