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Unexspected icon using Firefox

  • 2 odpovede
  • 1 má tento problém
  • 10 zobrazení
  • Posledná odpoveď od Rudolph Smits

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I do maintain several sites. Yesterday I noticed an unknown icon on my site www.magoster.nl www.magoster.nl . It was an icon showing a "wheelchair". It can only been seen a) on my desktop and b) with Firefox. Chrome and Edge do not show it. On my laptop Firefox does not show it. All Apple devices do not show it. So, it is only to be seen on my desktop + Firefox. I scanned site and desktop several times on virusses (McAfee): nothing found.

This wheelchair-icon opens a window whch gives possibilities to alter accessibility of the site. It claims to do that for disabled people. There is a link to a site: https://accessibe.com.

My site www.magoster.nl is a Wordpress-site. All plugins are up to date. All systemsoftware on the desktop too. FF latest version. But I can hardly believe that it is something on the site.

Is anyone familiar with this icon and https://accessibe.com? How did I get this icon and - more important - how do I get rid of it. Thanks for any glues!

Cheers Rudolph Smits Netherlands

Vybrané riešenie

Všetky odpovede (3)

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Hi Rudolph,

I do not see that icon on your website, even in private browsing. For additional support with this issue, I would reach out to https://accessibe.com/support. I do not see any mentions of "accessible" within the source code of your website, so it may be a simple error.

Best,

DJ

Pomohla vám táto odpoveď?

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Vybrané riešenie

Pomohla vám táto odpoveď?

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Thank you all for wanting to help me. But the problem has been solved.

Indeed it was an icon from accessiBe.com and they could tell me that there was a bug in a new version of Wordpress plugin Contact Form 7 - Redirect. A new version was already available and after updating this plugin the problem was solved.

It did not explain why this was only visible for me on Firefox but I am glad that it was not caused by a hack on my computer.

Thanks again and cheers Rudolph Smits Netherlands

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