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I lost my keyword after downloading Firefox for android

  • Žiadne odpovede
  • 1 má tento problém
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Michel Bosseau
Michel Bosseau
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Hi,

Last week, Firefox told me to update my android phone browser. I did & updated it with firefox nightly. I used this opportunity to change my main email address. Then, I decided to create a new my keyword, on my phone. At last, I created a backup key to protect my keyword & downloaded it, but can't find it anymore.

Since, impossible to open my account on any of my devices (Macbook, IPad & Android phone) because my main keyword is considered wrong.

Computer browser is 80.0.1 version IPad browser is 28.0 (18809) version.

I have a main email address & a secondary one (which receives no information from firefox). On my phone, I'm asked a 4 figures code that I can't find anywhere. I tried to download the QR code authentification application, but my MAC browser does not show any QR Code, it asks me the main keyword.

I don't want to loose all my IDs & keywords. I'm going mad, what should I Do ?

Hi, Last week, Firefox told me to update my android phone browser. I did & updated it with firefox nightly. I used this opportunity to change my main email address. Then, I decided to create a new my keyword, on my phone. At last, I created a backup key to protect my keyword & downloaded it, but can't find it anymore. Since, impossible to open my account on any of my devices (Macbook, IPad & Android phone) because my main keyword is considered wrong. Computer browser is 80.0.1 version IPad browser is 28.0 (18809) version. I have a main email address & a secondary one (which receives no information from firefox). On my phone, I'm asked a 4 figures code that I can't find anywhere. I tried to download the QR code authentification application, but my MAC browser does not show any QR Code, it asks me the main keyword. I don't want to loose all my IDs & keywords. I'm going mad, what should I Do ?