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Firefox v.80.0: some html5 video players are reporting an error

  • 7 odpovedí
  • 1 má tento problém
  • 16 zobrazení
  • Posledná odpoveď od joncook2427

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Getting an error on some video players

On youtube: "Your browser does not currently recognize any of the video formats available. "

This only started happening after updating firefox, I have disabled all of my plugins to no avail.

Vybrané riešenie

fixed after updating windows

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Všetky odpovede (7)

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I have also tried refreshing firefox through the about:support page, but that didn't work

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Hmm, normally Firefox can play WebM video without external assistance, but there may be problems with MPEG-encoded video if Firefox cannot access the Microsoft Media Foundation components. I have a copy of Google's old test page to see whether the problem with with MP4/H.264:

https://www.jeffersonscher.com/sumo/html5-video.html

See also: Fix video and audio playback problems on Firefox for Windows

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attached are the results from that page

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It seems Firefox is having a problem using Microsoft Media Foundation. Has Firefox mentioned needing to install a Media Feature Pack, as described in the support article I mentioned earlier?

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I have not gotten any prompts about it. When I try to follow the steps of that support article my Settings > Apps > Apps and Features > Optional Features > Add a Feature does not have "Media Feature Pack" listed as an optional download.

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I don't know why there is a breakdown between Firefox and Windows. I saw a thread like that on Reddit over the weekend, but hopefully you can find a less drastic solution:

https://www.reddit.com/r/firefox/comments/iii3yk/htlm5_not_working_after_update/

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Vybrané riešenie

fixed after updating windows

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