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cannot get access to passwords

  • 1 odpoveď
  • 1 má tento problém
  • 12 zobrazení
  • Posledná odpoveď od Andrew

allen6
allen6
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i update to version 76 and can no long access my passwords, keep getting messages enter pin. i got a recovery but enter , ff will NOT accept it, to to refresh, nothing works changed password password, still not able to access passwords i am locked out, and nothing i do helps, i have read all the notions but again nothing s works. TRIED TO DELETE ACCOUNT AND START OVER BUT WILL NOT ACCEPT PASSWORD. how can i fix this???? been using ff for about ten years this is ridiculous. . what is the sense of having a recovery key if it does not help get a recovery. please help AllenMillner

i update to version 76 and can no long access my passwords, keep getting messages enter pin. i got a recovery but enter , ff will NOT accept it, to to refresh, nothing works changed password password, still not able to access passwords i am locked out, and nothing i do helps, i have read all the notions but again nothing s works. TRIED TO DELETE ACCOUNT AND START OVER BUT WILL NOT ACCEPT PASSWORD. how can i fix this???? been using ff for about ten years this is ridiculous. . what is the sense of having a recovery key if it does not help get a recovery. please help AllenMillner

Vybrané riešenie

Hello,

Thank you for posting about your login issue.

Please see /questions/1286160 and Firefox asks for authentication (password, voice, face or fingerprint) when accessing passwords.

Also see Use a Primary Password to protect stored logins and passwords and Reset your Primary Password if you've forgotten it.

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Andrew
Andrew
  • Moderator
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Vybrané riešenie

Hello,

Thank you for posting about your login issue.

Please see /questions/1286160 and Firefox asks for authentication (password, voice, face or fingerprint) when accessing passwords.

Also see Use a Primary Password to protect stored logins and passwords and Reset your Primary Password if you've forgotten it.