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Livexlive(Slackerraidio) will not play says things are missing from browser

  • 2 odpovede
  • 1 má tento problém
  • 24 zobrazení
  • Posledná odpoveď od cor-el

Ghostone20
Ghostone20

Was streaming to Twitch last night and listening to Livexlive, opened this morning to an error saying that something was missing from the browser to play livexlive

Was streaming to Twitch last night and listening to Livexlive, opened this morning to an error saying that something was missing from the browser to play livexlive

Všetky odpovede (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor

Hi Ghostone20, could you try it again and let us know more specifically what it says is missing? For example:

  • Firefox might say it can't find audio in a format it can play
  • the site might say JavaScript is not enabled or the Flash plugin can't be found, or both

Also, if it's a free channel, could you share a link to the page? That might help the investigation. Thanks.

cor-el
cor-el
  • Moderator

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window