X
Kliknite sem pre prechod na mobilnú verziu webu.

Fórum podpory

Firefox maxing out CPU, runtime broker process on Windows 10

Pridané

On a Dell XPS laptop with Windows 10 and the latest versions of both Windows and Firefox, shortly after starting the browser a process called "Runtime Broker" uses all the CPU in two or three short bursts, causing the fan to run at the highest speed, draining power, and causing the OS to crash today. This has been happening for about two weeks after installing the latest updates for Windows and Firefox. Several tabs are open in the browser. The report is being submitted in Edge, so troubleshooting information isn't given yet. I will update it when I can successfully open Firefox.

On a Dell XPS laptop with Windows 10 and the latest versions of both Windows and Firefox, shortly after starting the browser a process called "Runtime Broker" uses all the CPU in two or three short bursts, causing the fan to run at the highest speed, draining power, and causing the OS to crash today. This has been happening for about two weeks after installing the latest updates for Windows and Firefox. Several tabs are open in the browser. The report is being submitted in Edge, so troubleshooting information isn't given yet. I will update it when I can successfully open Firefox.
Priložené obrázky
Citácia

Ďalšie informácie o systéme

Aplikácie

  • Identifikácia prehliadača: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18363

Viac informácií

Autor otázky

System details: User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18363 Windows Version 10.0.18363 Build 18363 BaseBoard Product XPS 15 9530 BIOS Version/Date Dell Inc. A12, 6/13/2019

System details: User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18363 Windows Version 10.0.18363 Build 18363 BaseBoard Product XPS 15 9530 BIOS Version/Date Dell Inc. A12, 6/13/2019
Pomohlo vám to?
Citácia
Položiť otázku

Ak chcete pridať odpoveď, musíte sa prihlásiť k svojmu účtu. Ak účet doteraz nemáte, položte novú otázku.