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how can I speak with someone on the phone?

Pridané

I need tech support and need to speak with someone via phone [phone number removed - do not post sensitive information in a PUBLIC forum]

I need tech support and need to speak with someone via phone ''[phone number removed - do not post sensitive information in a PUBLIC forum]''

Upravil(a) Andrew dňa

Citácia

Ďalšie informácie o systéme

Nainštalované zásuvné moduly

  • Shockwave Flash 32.0 r0

Aplikácie

  • Identifikácia prehliadača: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:69.0) Gecko/20100101 Firefox/69.0

Viac informácií

Wesley Branton
  • Top 10 Contributor
703 riešení 5582 odpovedí

Any help that you need with Firefox is offered through this forum. Generally, it's a bit easier to get support this way because it allows multiple people to assist you and allows for the use of visual steps that can be followed at your own pace.

As for phone support, that's not a service that Mozilla offers. If you do see a phone number for Firefox support listed online anywhere, it's a scam.

What can we help you with?

Any help that you need with Firefox is offered through this forum. Generally, it's a bit easier to get support this way because it allows multiple people to assist you and allows for the use of visual steps that can be followed at your own pace. As for phone support, that's not a service that Mozilla offers. If you do see a phone number for Firefox support listed online anywhere, it's a scam. What can we help you with?
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Autor otázky

the online forum is useless. too limited in Q&A's, doesn't address the problem. I have spent way too much time trying to resolve the issue through chat. There is NO substitute for one-on-one speaking with a representative to resolve issues.

the online forum is useless. too limited in Q&A's, doesn't address the problem. I have spent way too much time trying to resolve the issue through chat. There is NO substitute for one-on-one speaking with a representative to resolve issues.
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cor-el
  • Top 10 Contributor
  • Moderator
17763 riešení 160635 odpovedí

What kind of issue(s) or questions do you have ?

On the support forum you can attach screenshots to make it clearer to see what it is about and we can provide links to knowledge base pages.

What kind of issue(s) or questions do you have ? On the support forum you can attach screenshots to make it clearer to see what it is about and we can provide links to knowledge base pages.
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