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Can't Confirm Lockwise Startup on IOS 12.4.1

  • 7 odpovedí
  • 1 má tento problém
  • 2 zobrazenia
  • Posledná odpoveď od cor-el

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I open the app and click on the Startup button. I enter UID and PW and get the email message. When I go to the email, there's no confirmation link. What am I doing wrong?

I open the app and click on the Startup button. I enter UID and PW and get the email message. When I go to the email, there's no confirmation link. What am I doing wrong?

Všetky odpovede (7)

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Hi webmaster1121,

The email you should receive after installing Firefox Lockwise onto your IOS will send you an email saying New sign-in to Firefox Lockwise with a blue Manage account button.

See also : Firefox Lockwise FAQ

To check if your IOS device synced to your Firefox account

  1. Click the menu icon in your web browser
  2. Click Options
  3. On the left panel, click Sync and click Manage devices

If you are signed in to the same Firefox Account you installed Firefox Lockwise and have access to your desktop you should be able to adjust the sync settings to your personal preference.

If you don't have a Firefox account you can create one here: Firefox Account

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Does the Firefox Lockwise extension work properly on desktop?

See also "Devices & Apps" for a list of services that are currently using this Firefox Account:

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Thanks for you suggestion. But, there isn’t an Options option in the menu. I clicked on the account ID at the top of the menu and clicked on mange accounts and devices. Should Lockwise show up? It doesn’t. What am I missing.

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Hi webmaster 1121

When you click the menu icon in your browser, try clicking Logins and Passwords and that should pop up your Firefox Lockwise if i'm not mistaken.

Is that option available?

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On Mac you need to check "Preferences -> Sync" to have a button to go to the Firefox Account settings page (Manage Account), but you can go directly to the link I posted above.

I assume that the Lockwise app for iOS has a three bar menu button in the top right corner just like the app for Android has where you can connect to a specific Firefox Account via the email and password for this account.

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Maybe, I’m misrepresenting the problem. I’m trying to setup the Lockwise account. And, that’s not working. The app is on my iPad desktop. I open it and go through the login procedure. Get the email and can’t complete the Lockwise account setup. I was able to set it up on my MacBook without any problem. This is frustrating.

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You do not setup a Lockwise account as far as I remember. You connect the Lockwise app to an existing Firefox Account that is connected to a desktop device that has 'Logins' enabled in its Sync setting.