Sometimes when there is a problem, Firefox will save the current profile to the desktop and create a new profile.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

FredMcD said

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

I have only 4 bp-112319c0-5e88-47bc-8401-2c1bd0190728 7/28/2019 10:45 PM bp-d4aad894-7737-4474-85af-d948e0190725 7/26/2019 12:22 AM bp-b1946633-1f15-4fb9-bfd8-50c9c0190509 5/9/2019 11:38 AM bp-cc369429-9817-4da7-aa9f-edefa0190505 5/5/2019 12:10 PM

i remember after i try to open it its say cant open firefox or open in in save mode or something like that

what to do with the fact that Firefox uses too many CPU resources On gmail web?

FredMcD said

Using your mouse, mark the most recent 7 - 10
Submitted crash reports, and copy them.

Avatar said

i have only 4

Those reports are too old to be useful.

Avatar said

Firefox uses too many CPU resources

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram Firefox uses too much memory (RAM) - How to fix This article describes how to make Firefox use less memory to make it run faster and prevent crashes.

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

Avatar said

i remember after i try to open it its say cant open firefox or open in in save mode or something like that

What are the exact error message(s) ?

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If the problem goes away, that tells us one thing. If it does not, that tells us something else.

FredMcD said

Avatar said

Firefox uses too many CPU resources

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram Firefox uses too much memory (RAM) - How to fix This article describes how to make Firefox use less memory to make it run faster and prevent crashes.

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

no ram, cpu the processor takes off when i open a page with mail) like a youtube video in 4k))

FredMcD said

Avatar said

i remember after i try to open it its say cant open firefox or open in in save mode or something like that

What are the exact error message(s) ?

yes I know what it is and I'm sorry I don’t remember exactly what was written I remember that I opened it several times until I was tired of it and I just set it up again, the bookmarks remained(just hidded), and everything else I quickly set up except adons I remember exactly giving a message about safe mode

I am not able to remove the old firefox folder after installing an antivirus tool on my PC. After entering into the facebook page I get helpful workouts to get rid of it.

You don't need to remove the old firefox. In fact, it's a good idea to have a backup.

Back up and restore information in Firefox profiles.{web link} I use an add-on that makes backups of my user profile, Just In Case. Unfortunately, it is not compatible with the current Firefox.

Every now and then, open the profile folder and create a copy of the current profile as is to another location on your hard drive. This way you will have a backup.

If you do this each day, you will not lose much data. This should be done with Firefox Closed.

Note: In case you need to restore from these backups, you may need to overwrite old or corrupted files.