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I created the account and everything, then shut ff down, it verified when reloaded it had my profile, then when reloaded again it said updating and now all my

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  • 1 má tento problém
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  • Posledná odpoveď od MadatFirefox007

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As stated now all my saved passwords, website histories and everything are now gone and it now says default profile 1 release and I don't use your beta channel either. So in the span of 20 minutes I went from updated, to updated a second time to release 1 and there is nothing in my profile now.

Please tell me that you store the default profile somewhere so it can be imported. I always relied on Firefox to this moment and always thought Google need to learn how to deliver what their users want and not what they want but right now so angry about what has happened.

Vybrané riešenie

Hi MadatFirefox007, sorry to hear about this problem. I may be repeating some of what you have already done, but just in case:

If you haven't already, could you close out of Firefox and do a normal Windows shutdown and restart to complete any pending updates and release any file locks.

If Firefox again starts up without your data, could you check whether your stuff is available in a different profile, as follows:

Profile Manager Page

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

This page should list at least one profile and could list many. Each will show links to a pair of folders; please ignore those for now.

The profile that Firefox is currently using will have this:

This is the profile in use and it cannot be deleted.

Actually, please do not delete anything here, don't use any Remove buttons.

Do you have another profile named default or default-longnumber listed on this page? If so, you can check whether it is the one you were using recently by clicking its Launch profile in new browser button.

If it isn't what you want, simply close that new window.

If it IS what you want, back on the about:profiles page, click the Set as default profile button for that profile so Firefox uses it automatically at the next startup.

Any progress so far, or do we need to keep looking for your data in some other places?

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Vybrané riešenie

Hi MadatFirefox007, sorry to hear about this problem. I may be repeating some of what you have already done, but just in case:

If you haven't already, could you close out of Firefox and do a normal Windows shutdown and restart to complete any pending updates and release any file locks.

If Firefox again starts up without your data, could you check whether your stuff is available in a different profile, as follows:

Profile Manager Page

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

This page should list at least one profile and could list many. Each will show links to a pair of folders; please ignore those for now.

The profile that Firefox is currently using will have this:

This is the profile in use and it cannot be deleted.

Actually, please do not delete anything here, don't use any Remove buttons.

Do you have another profile named default or default-longnumber listed on this page? If so, you can check whether it is the one you were using recently by clicking its Launch profile in new browser button.

If it isn't what you want, simply close that new window.

If it IS what you want, back on the about:profiles page, click the Set as default profile button for that profile so Firefox uses it automatically at the next startup.

Any progress so far, or do we need to keep looking for your data in some other places?

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Changing it does resolve the problem. Thank you. For others having the issue I had 3 profiles

default default release default release 1

Why they had to make it so complicated and not have created this problem in the first place. Thank you again jscher2000