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When trying to access any AT&T website, I get "An error occurred on client". Google Chrome accesses them just fine.

Pridané

When trying to access any AT&T website, I get "An error occurred on client". Google Chrome accesses them just fine.

Previous to this week, I've been accessing AT&T sites on this machine with Firefox for 5 years.

When trying to access any AT&T website, I get "An error occurred on client". Google Chrome accesses them just fine. Previous to this week, I've been accessing AT&T sites on this machine with Firefox for 5 years.

Ďalšie informácie o systéme

Nainštalované zásuvné moduly

  • Shockwave Flash 27.0 r0

Aplikácie

  • Identifikácia prehliadača: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0

Viac informácií

FredMcD
  • Top 10 Contributor
4254 riešení 59575 odpovedí

Separate Security Issue: Update your Flash Player or remove it using these links; Uninstall Flash Player | Windows {web link} Uninstall Flash Player | Mac {web link}

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 32.0.0.114

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

'''Separate Security Issue:''' Update your Flash Player or remove it using these links; [http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows] {web link} [http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac] {web link} '''Note: Windows users''' should download the '''ActiveX''' for ''Internet Explorer.'' '''and''' the '''plugin''' for ''Plugin-based browsers'' (like Firefox). '''Note: Windows 8 and Windows 10''' have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX. Flash Player Version: '''Version 32.0.0.114 ''' https://get.adobe.com/flashplayer/ Direct link scans current system and browser '''Note: Other software''' is offered in the download. <Windows Only> https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) '''Note: Other software''' is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration
FredMcD
  • Top 10 Contributor
4254 riešení 59575 odpovedí

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?
Pj 42 riešení 869 odpovedí

jrenfroe said

When trying to access any AT&T website, I get "An error occurred on client". Google Chrome accesses them just fine.

Previous to this week, I've been accessing AT&T sites on this machine with Firefox for 5 years.


Update your Flash by going to Add-ons > Plug-ins > Shockwave Flash - Options or go to https://get.adobe.com/flashplayer/ for the update.

https://www.att.com

Does the above link work for you?


~Pj

''jrenfroe [[#question-1248895|said]]'' <blockquote> When trying to access any AT&T website, I get "An error occurred on client". Google Chrome accesses them just fine.<br><br> Previous to this week, I've been accessing AT&T sites on this machine with Firefox for 5 years. </blockquote> Update your Flash by going to '''Add-ons''' > '''Plug-ins''' > '''Shockwave Flash''' - Options or go to '''https://get.adobe.com/flashplayer/''' for the update.<br> '''https://www.att.com'''<br> Does the above link work for you?<br><br> ~Pj