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Hello what I can do with this? : Please try again later or if the problem persists, contact our support staff and refer to the following support ID: 02002 16665

Pridané

Hi I receved this message:

Dear Customer,

unfortunately we could not process your request right now.

Please try again later or if the problem persists, contact our support staff and refer to the following support ID: 02002 16665084218945197391

Do you know what to do?

Thanks.

Hi I receved this message: Dear Customer, unfortunately we could not process your request right now. Please try again later or if the problem persists, contact our support staff and refer to the following support ID: 02002 16665084218945197391 Do you know what to do? Thanks.

Ďalšie informácie o systéme

Nainštalované zásuvné moduly

  • Shockwave Flash 31.0 r0

Aplikácie

  • Identifikácia prehliadača: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:63.0) Gecko/20100101 Firefox/63.0

Viac informácií

McCoy
  • Top 10 Contributor
545 riešení 5139 odpovedí

Hello AntonF,

You don't mention the site ......

My first thought is to do what was suggested - did you  ?

In case this is on PayPal - see :

https://www.paypal-community.com/t5/My-Money/Sorry-we-are-not-able-to-process-your-request-Please-try-again/td-p/1488539/page/3

Hello AntonF, You don't mention the site ...... My first thought is to do what was suggested - did you ? In case this is on PayPal - see : https://www.paypal-community.com/t5/My-Money/Sorry-we-are-not-able-to-process-your-request-Please-try-again/td-p/1488539/page/3

Autor otázky

Hi McCoy,

https://www.unicreditbank.cz/ -> this is web page (bank main page). I reinstall Firefox, update java, clean all history, cookies and reset all to settings, but it does not help.

Tnx :)

A.

Hi McCoy, https://www.unicreditbank.cz/ -> this is web page (bank main page). I reinstall Firefox, update java, clean all history, cookies and reset all to settings, but it does not help. Tnx :) A.
McCoy
  • Top 10 Contributor
545 riešení 5139 odpovedí

AntonF said

https://www.unicreditbank.cz/ -> this is web page (bank main page). I reinstall Firefox, update java, clean all history, cookies and reset all to settings, but it does not help.

You updated Java  ? You probably mean Adobe Flash  ? (Java is not supported anymore in any browser other than IE)

But : did you do what the site told you to do when you got that message and contact their support staff  ?

I can't test it myself - cause I obviously can't sign in there .....

''AntonF [[#answer-1168903|said]]'' <blockquote> https://www.unicreditbank.cz/ -> this is web page (bank main page). I reinstall Firefox, update java, clean all history, cookies and reset all to settings, but it does not help. </blockquote> You updated Java ? You probably mean Adobe Flash ? (Java is not supported anymore in any browser other than IE) But : did you do what the site told you to do when you got that message and contact their support staff ? I can't test it myself - cause I obviously can't sign in there .....