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Directed by college where I work, download Firefox, I did a couple times before it was confirmed, next day it was gone.

  • 2 odpovede
  • 1 má tento problém
  • 4 zobrazenia
  • Posledná odpoveď od FFus3r

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The choice offered to download for my Mac, running ver. OS 10.13,6, was Version 62.0.3, first offered to Release channel users on October 2, 2018; I installed it, had to try a couple times because 2 step verification was not working properly when I tried to install iOS on my phone (more on that later); I registered as a user on my Mac; it sent me to a page that said to download iOS for my iPhone 6, so I did, had to do that a couple times too because I could not get 2 step verification to work, the second time it gave me a QR code to scan, I did not have the scanner, asked for a translation it gave me about 10 groups of 4 numbers each and when I put those all in to verify it did not work, so I downloaded the Authy app it asked me to get, used it on the QR code and I think it worked, because the computer was authorized; I went into the college website with Firefox, got what I needed and got the hell out of there. But the dmg was still there, so I followed the help directions to be sure the software was installed; put the Firefox icon in the Dock, made sure it worked a couple times; then tried to eject the dmg from my computer, but it was not in the list with all the other disks, it was in my desktop folder, so I threw in the trash on 10/2/18, and deleted it. I shutdown a couple of times after that and on 10/5/18 it was no longer install. I have reinstalled it on the computer, I think, and I am leaving the dmg on it. It is still installed on the phone, kind of, I see the icon and I can open it, but it is waiting for 2 step veri too, and I cannot do anything with it. I sent some screen shots of the computer and one PDF of what the phone screen says. I am not touching this crap any more til I hear from you. Sorry, but I have spent hours on this and I am very frustrated :-( When I tried to download the first screen shot, only 60 KB, it kept churning away trying to download for over an hour, I finally stopped it by deleting the download. So I will only try downloading them again if requested to do so.

The choice offered to download for my Mac, running ver. OS 10.13,6, was Version 62.0.3, first offered to Release channel users on October 2, 2018; I installed it, had to try a couple times because 2 step verification was not working properly when I tried to install iOS on my phone (more on that later); I registered as a user on my Mac; it sent me to a page that said to download iOS for my iPhone 6, so I did, had to do that a couple times too because I could not get 2 step verification to work, the second time it gave me a QR code to scan, I did not have the scanner, asked for a translation it gave me about 10 groups of 4 numbers each and when I put those all in to verify it did not work, so I downloaded the Authy app it asked me to get, used it on the QR code and I think it worked, because the computer was authorized; I went into the college website with Firefox, got what I needed and got the hell out of there. But the dmg was still there, so I followed the help directions to be sure the software was installed; put the Firefox icon in the Dock, made sure it worked a couple times; then tried to eject the dmg from my computer, but it was not in the list with all the other disks, it was in my desktop folder, so I threw in the trash on 10/2/18, and deleted it. I shutdown a couple of times after that and on 10/5/18 it was no longer install. I have reinstalled it on the computer, I think, and I am leaving the dmg on it. It is still installed on the phone, kind of, I see the icon and I can open it, but it is waiting for 2 step veri too, and I cannot do anything with it. I sent some screen shots of the computer and one PDF of what the phone screen says. I am not touching this crap any more til I hear from you. Sorry, but I have spent hours on this and I am very frustrated :-( When I tried to download the first screen shot, only 60 KB, it kept churning away trying to download for over an hour, I finally stopped it by deleting the download. So I will only try downloading them again if requested to do so.

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