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Outgoing sound does not work on Google Voice using Firefox Browser

Pridané

Hi!

My name is Annie, I would like some help with the outgoing sound not working when I call using the free calling pad inside of Gmail using the Firefox browser on my MacBook Pro. So people can't hear me when I talk but I can hear them, and yet, I know my outgoing sound works because if I test it using Skype for example, people can hear me, and if I go into the Sound Settings in Preferences, the little Volume Bar that measures sound goes up and down when I speak, so the device seems to be able to capture my voice because it's moving up and down. Can someone help me to troubleshoot the outgoing sound issue? I attached a print screen of the little box message I get up top left whenever I call someone, and they pick up and can't hear me, then this box opens up, but no matter what I select, whether it's internal computer, or earbuds etc., they all don't work for them to hear me.

Yes, I have tried it using Chrome, however, I would SO MUCH rather to use it on my Firefox, why? Because Chrome for some weird reason makes my laptop shut down while Firefox never does this, and so I would truly love if my sound worked on here, on the Firefox browser! I would be extremely grateful to whoever knows how to troubleshoot and resolve this!! Thanks a million!!

Annie

Hi! My name is Annie, I would like some help with the outgoing sound not working when I call using the free calling pad inside of Gmail using the Firefox browser on my MacBook Pro. So people can't hear me when I talk but I can hear them, and yet, I know my outgoing sound works because if I test it using Skype for example, people can hear me, and if I go into the Sound Settings in Preferences, the little Volume Bar that measures sound goes up and down when I speak, so the device seems to be able to capture my voice because it's moving up and down. Can someone help me to troubleshoot the outgoing sound issue? I attached a print screen of the little box message I get up top left whenever I call someone, and they pick up and can't hear me, then this box opens up, but no matter what I select, whether it's internal computer, or earbuds etc., they all don't work for them to hear me. Yes, I have tried it using Chrome, however, I would SO MUCH rather to use it on my Firefox, why? Because Chrome for some weird reason makes my laptop shut down while Firefox never does this, and so I would truly love if my sound worked on here, on the Firefox browser! I would be extremely grateful to whoever knows how to troubleshoot and resolve this!! Thanks a million!! Annie
Priložené obrázky

Ďalšie informácie o systéme

Nainštalované zásuvné moduly

  • Shockwave Flash 31.0 r0

Aplikácie

  • Identifikácia prehliadača: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:62.0) Gecko/20100101 Firefox/62.0

Viac informácií

Shadow110 1072 riešení 14836 odpovedí

Annie please answer/ask your questions here : https://support.mozilla.org/en-US/questions/1234566

Annie please answer/ask your questions here : https://support.mozilla.org/en-US/questions/1234566