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The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this p

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I have performed all the tasks as described in [Learn More]. I have Uninstalled my Security Software, uninstalled Firefox, performed Disk Clean up and Defrag Firefox and yet the problem persists. I prefer Firefox but if i cant resolved this I may accept my friends' recommendation and download Puffin.

I have performed all the tasks as described in [Learn More]. I have Uninstalled my Security Software, uninstalled Firefox, performed Disk Clean up and Defrag Firefox and yet the problem persists. I prefer Firefox but if i cant resolved this I may accept my friends' recommendation and download Puffin.

Vybrané riešenie

Hi 596Unit7, I'm sorry to hear you have this problem. One of the suggested steps in the support article is to rename or remove the places.sqlite file that stores history and bookmarks, and have Firefox generate a new one. Did that not work either?

Could you try:

New Profile Test

This takes about 3 minutes, plus the time to test creating some bookmarks and accumulating some history.

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

Click the Create a New Profile button, then click Next. Assign a name like Sept2018, ignore the option to relocate the profile folder, and click the Finish button.

After creating the profile, scroll down to it and click the Set as default profile button below that profile, then scroll back up and click the Restart normally button. (There are some other buttons, but please ignore them.)

Firefox should exit and then start up using the new profile, which will just look brand new. Please ignore any tabs enticing you to connect to a Sync account or to activate extensions found on your system so we can get a clean test.

Does Firefox show that same error in the new profile? If not, do history and bookmarks seem to be working?

When you are done with the experiment, open the about:profiles page again, click the Set as default profile button for your normal profile, then click the Restart normally button to get back to it.

If you want to keep going with the new profile, we'll need to help you move your bookmarks over.

Čítať túto odpoveď v kontexte 1

Ďalšie informácie o systéme

Nainštalované zásuvné moduly

  • Shockwave Flash 31.0 r0

Aplikácie

  • Identifikácia prehliadača: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:62.0) Gecko/20100101 Firefox/62.0

Viac informácií

jscher2000
  • Top 10 Contributor
8797 riešení 71955 odpovedí

Vybrané riešenie

Hi 596Unit7, I'm sorry to hear you have this problem. One of the suggested steps in the support article is to rename or remove the places.sqlite file that stores history and bookmarks, and have Firefox generate a new one. Did that not work either?

Could you try:

New Profile Test

This takes about 3 minutes, plus the time to test creating some bookmarks and accumulating some history.

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

Click the Create a New Profile button, then click Next. Assign a name like Sept2018, ignore the option to relocate the profile folder, and click the Finish button.

After creating the profile, scroll down to it and click the Set as default profile button below that profile, then scroll back up and click the Restart normally button. (There are some other buttons, but please ignore them.)

Firefox should exit and then start up using the new profile, which will just look brand new. Please ignore any tabs enticing you to connect to a Sync account or to activate extensions found on your system so we can get a clean test.

Does Firefox show that same error in the new profile? If not, do history and bookmarks seem to be working?

When you are done with the experiment, open the about:profiles page again, click the Set as default profile button for your normal profile, then click the Restart normally button to get back to it.

If you want to keep going with the new profile, we'll need to help you move your bookmarks over.

Hi 596Unit7, I'm sorry to hear you have this problem. One of the suggested steps in the support article is to rename or remove the '''places.sqlite''' file that stores history and bookmarks, and have Firefox generate a new one. Did that not work either? Could you try: '''New Profile Test''' This takes about 3 minutes, plus the time to test creating some bookmarks and accumulating some history. Inside Firefox, type or paste '''about:profiles''' in the address bar and press Enter/Return to load it. Click the Create a New Profile button, then click Next. Assign a name like Sept2018, ignore the option to relocate the profile folder, and click the Finish button. After creating the profile, scroll down to it and click the '''Set as default profile''' button below that profile, then scroll back up and click the '''Restart normally''' button. (There are some other buttons, but please ignore them.) Firefox should exit and then start up using the new profile, which will just look brand new. Please ignore any tabs enticing you to connect to a Sync account or to activate extensions found on your system so we can get a clean test. ''Does Firefox show that same error in the new profile? If not, do history and bookmarks seem to be working?'' When you are done with the experiment, open the about:profiles page again, click the '''Set as default profile''' button for your normal profile, then click the '''Restart normally''' button to get back to it. If you want to keep going with the new profile, we'll need to help you move your bookmarks over.
Kikuko 0 riešení 2 odpovedí

Hello! I originally did post something here but it is no longer relevant, sorry!

Hello! I originally did post something here but it is no longer relevant, sorry!

Upravil(a) Kikuko dňa

Autor otázky

THANK YOU JSHER2000:) !! It totally worked

THANK YOU JSHER2000:) !! It totally worked
jscher2000
  • Top 10 Contributor
8797 riešení 71955 odpovedí

Užitočné odpovede

Good to hear!

This is the general article on migrating data from one profile to another: Recovering important data from an old profile.

If you're just looking to bring over bookmarks, what you can do is copy the contents of the bookmarkbackups folder in the old profile into the same place in the new profile, then when you go to the Restore menu, those backups should appear there.

Restore bookmarks from backup or move them to another computer

I realize I've skipped some steps, so if you are not familiar with copy/pasting between folders, let me know.

Two other points:

(1) Firefox data is under a hidden path, so for easiest navigation, set Windows to show hidden files and folders:

https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files

(2) Most Firefox files should not be deleted or replaced while Firefox is running, so it's easiest to open the profile folder from within Firefox first, then keeping that folder open, exit Firefox. See: Profiles - Where Firefox stores your bookmarks, passwords and other user data.

Good to hear! This is the general article on migrating data from one profile to another: [[Recovering important data from an old profile]]. If you're just looking to bring over bookmarks, what you can do is copy the contents of the '''bookmarkbackups''' folder in the old profile into the same place in the new profile, then when you go to the Restore menu, those backups should appear there. [[Restore bookmarks from backup or move them to another computer]] I realize I've skipped some steps, so if you are not familiar with copy/pasting between folders, let me know. Two other points: (1) Firefox data is under a hidden path, so for easiest navigation, set Windows to show hidden files and folders: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files (2) Most Firefox files should not be deleted or replaced while Firefox is running, so it's easiest to open the profile folder from within Firefox first, then keeping that folder open, exit Firefox. See: [[Profiles - Where Firefox stores your bookmarks, passwords and other user data]].