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Change device for MFA App

  • 3 odpovede
  • 1 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od cor-el

Chris69
Chris69
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Hello

I need to change smartphone and then i need to set up again the MFA application but I don't have the options to set up the MFA again and the disable button for MFA is the account preferences is not working on Firefox Linux 61.0.1

Thanks

Hello I need to change smartphone and then i need to set up again the MFA application but I don't have the options to set up the MFA again and the disable button for MFA is the account preferences is not working on Firefox Linux 61.0.1 Thanks

Všetky odpovede (3)

WestEnd
WestEnd
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How is the MFA app connect to FF Browser?

the-edmeister
the-edmeister
  • Moderator
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By MFA do you mean Firefox Account?

https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-account

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This is likely about 2FA (MFA = multi-factor authentication).

You will have to disable 2FA. If that isn't working then try to logout and login again, possibly using a recovery code, or try to reset the password of the Sync account.