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I can't create an account because my email is blocked.

Pridané

Hi, I can't create an account with my current email address because it is blocked.

Sorry. We’ve locked your account. The confirmation email we sent to b****@pm.me was returned and we’ve locked your account to protect your Firefox data.

How can I do ?

Thanks

Hi, I can't create an account with my current email address because it is blocked. Sorry. We’ve locked your account. The confirmation email we sent to b****@pm.me was returned and we’ve locked your account to protect your Firefox data. How can I do ? Thanks
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Ďalšie informácie o systéme

Aplikácie

  • Identifikácia prehliadača: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:61.0) Gecko/20100101 Firefox/61.0

Viac informácií

McCoy
  • Top 10 Contributor
218 riešení 1865 odpovedí

That must be frustrating ....

When you have received a message that your account has been locked, here's what to do :

First wait 24 hours until trying again. If it fails again and you still have access to the email account, then please create a bugzilla.mozilla.org account and use this link to create a request.

This is when your account is locked and you do not have access to the email account you created this Firefox account in, or the email is no longer accessible. I would recommend making a backup of your local profile first and then creating a new Firefox account.

If there is still a problem, please feel free to reply to this thread and we can help you the best that we can.

That must be frustrating .... When you have received a message that your account has been locked, here's what to do : First wait 24 hours until trying again. If it fails again and you still have access to the email account, then please create a bugzilla.mozilla.org account and use this link to create a request. This is when your account is locked and you do not have access to the email account you created this Firefox account in, or the email is no longer accessible. I would recommend making a backup of your local profile first and then creating a new Firefox account. If there is still a problem, please feel free to reply to this thread and we can help you the best that we can.
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