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Firefox crashes

Pridané

CentOS 6 with KDE desktop upgraded today via standard Centos yum repos to Firefox Quantum 60.1.0esr (64bit)

Every dialogue that involves a file manager (eg upload in a website, browse in preferences, open a file in the browser Ctrl+O, and import a certificate into the Certificate Manager - there may be more I havn't found yet) causes Firefox to crash with no crash messages or other dialogue.

I have tried: (on 2 different computers both with CentOS & KDE and Firefox Quantum 60.1.0esr (64bit) ) Restarting with all Add-ons disabled Removing all add-ons, plug-ins and extensions and restarting Deleting the profile and starting from scratch Removing Firefox via Yum and reinstalling

Nothing has any impact on the browser crashing when any dialogue involving displaying a file manager was involved.

Any thoughts would be very gratefully received.

CentOS 6 with KDE desktop upgraded today via standard Centos yum repos to Firefox Quantum 60.1.0esr (64bit) Every dialogue that involves a file manager (eg upload in a website, browse in preferences, open a file in the browser Ctrl+O, and import a certificate into the Certificate Manager - there may be more I havn't found yet) causes Firefox to crash with no crash messages or other dialogue. I have tried: (on 2 different computers both with CentOS & KDE and Firefox Quantum 60.1.0esr (64bit) ) Restarting with all Add-ons disabled Removing all add-ons, plug-ins and extensions and restarting Deleting the profile and starting from scratch Removing Firefox via Yum and reinstalling Nothing has any impact on the browser crashing when any dialogue involving displaying a file manager was involved. Any thoughts would be very gratefully received.

Vybrané riešenie

For anyone experiencing the same problems on CentOS 6, a kind moderator on the CentOS forums provided me with the solution:

https://access.redhat.com/solutions/3516111 documents this. It links in turn to https://bugzilla.redhat.com/show_bug.cgi?id=1596852 and also says

Modify the /usr/bin/firefox startup script per

https://bugzilla.redhat.com/attachment.cgi?id=1455568

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Ďalšie informácie o systéme

Nainštalované zásuvné moduly

  • Shockwave Flash 30.0 r0

Aplikácie

  • Firefox 60.1.0esr
  • Identifikácia prehliadača: Mozilla/5.0 (X11; Fedora; Linux x86_64; rv:60.0) Gecko/20100101 Firefox/60.0
  • URL adresa podpory: https://support.mozilla.org/1/firefox/60.1.0/Linux/en-US/

Rozšírenia

  • Auto Reload Tab 0.5 ({0ed335eb-9779-4d7f-b9d8-7ec2e96a1f43})
  • Easy Youtube Video Downloader Express 10.8 ({b9acf540-acba-11e1-8ccb-001fd0e08bd4})
  • Enhancer for YouTube™ 2.0.72 (enhancerforyoutube@maximerf.addons.mozilla.org)
  • HackBar Quantum 1.6 ({05e22c01-746c-473e-8e6b-40806d375234})
  • Image Search Options 3.0.8 ({4a313247-8330-4a81-948e-b79936516f78})
  • NoScript 10.1.8.2 ({73a6fe31-595d-460b-a920-fcc0f8843232})
  • Reload Skip Cache Button 1.2 (reload-skip-cache-single@codefisher.org)
  • Rotate and Zoom Image 1.4 (rotate-and-zoom-image@mikk.cz)
  • SQLite Manager 0.1.5 ({7d2676a5-0546-4e2a-9019-aa9d8345be1e})
  • To Google Translate 3.3 (jid1-93WyvpgvxzGATw@jetpack)
  • Valence 0.3.8 (fxdevtools-adapters@mozilla.org)
  • Web Developer 2.0.1 ({c45c406e-ab73-11d8-be73-000a95be3b12})

JavaScript

  • incrementalGCEnabled: True

Grafika

  • adapterDescription: ATI Technologies Inc. -- AMD Radeon HD 6670
  • adapterDeviceID: AMD Radeon HD 6670
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: ATI Technologies Inc.
  • crashGuards: []
  • driverDate:
  • driverVersion: 4.5.13399 Compatibility Profile Context 15.201.1151
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'blocked', u'description': u'Compositing', u'log': [{u'status': u'blocked', u'message': u'Acceleration blocked by platform', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'unavailable', u'description': u'OpenGL Compositing', u'log': [{u'status': u'unavailable', u'message': u'Hardware compositing is disabled', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}, {u'status': u'unavailable', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}, {u'status': u'unavailable', u'message': u"Build doesn't include WebRender", u'type': u'runtime'}], u'name': u'WEBRENDER'}, {u'status': u'disabled', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}], u'name': u'OMTP'}]}
  • info: {u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'CairoUseXRender': 0, u'ApzAutoscrollInput': 1, u'AzureFallbackCanvasBackend': u'none', u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'blockedOSVersion']
  • numTotalWindows: 2
  • offMainThreadPaintEnabled: False
  • offMainThreadPaintWorkerCount: 0
  • usesTiling: False
  • webgl1DriverExtensions: -
  • webgl1Extensions: -
  • webgl1Renderer: WebGL creation failed: * Refused to create native OpenGL context because of blacklist entry: FEATURE_FAILURE_OLD_OS * Exhausted GL driver options.
  • webgl1Version: -
  • webgl1WSIInfo: -
  • webgl2DriverExtensions: -
  • webgl2Extensions: -
  • webgl2Renderer: WebGL creation failed: * Refused to create WebGL2 context because of blacklist entry: FEATURE_FAILURE_OLD_OS
  • webgl2Version: -
  • webgl2WSIInfo: -
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic
  • windowUsingAdvancedLayers: False

Upravené nastavenia

Ostatné

  • User JS: Nie
  • Prístupnosť: Nie
FredMcD
  • Top 10 Contributor
3668 riešení 50312 odpovedí

In the address bar, type about:crashes<enter>.

Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support +++++++++++++++++++++++ If you can't get Firefox to open, you will have to do this the hard way.

https://support.mozilla.org/en-US/kb/mozillacrashreporter Open the file browser / explorer on your computer. Note: You may have to enable Show Hidden Folders / Files. Enter this in the address bar;

Windows: %APPDATA%\Mozilla\Firefox\Crash Reports\submitted Win 7/Vista: C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Crash Reports\submitted Win XP/2000: C:\Documents and Settings\<username>\Application Data\Mozilla\Firefox\Crash Reports\submitted

Mac OS: /Users/<username>/Library/Application Support/Firefox/Crash Reports/submitted Linux: /home/<username>/.mozilla/firefox/Crash Reports/submitted

Copy the most recent 5-7 File Names in the folder. Post the information in the reply box.

In the address bar, type '''about:crashes'''<enter>. '''Note:''' If any reports do not have '''BP''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data.''' '''We need the report numbers to see the whole report.''' Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box and '''paste''' them in. ;[[Image:aboutcrashesFx57|width=500]] For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support +++++++++++++++++++++++ If you can't get Firefox to open, you will have to do this the hard way. '''https://support.mozilla.org/en-US/kb/mozillacrashreporter''' Open the file browser / explorer on your computer. '''Note:''' You may have to enable '''Show Hidden''' '''Folders / Files.''' Enter this in the address bar; '''Windows:''' %APPDATA%\Mozilla\Firefox\Crash Reports\submitted '''Win 7/Vista:''' C:\Users\'''<username>'''\AppData\Roaming\Mozilla\Firefox\Crash Reports\submitted '''Win XP/2000:''' C:\Documents and Settings\'''<username>'''\Application Data\Mozilla\Firefox\Crash Reports\submitted '''Mac OS:''' /Users/'''<username>'''/Library/Application Support/Firefox/Crash Reports/submitted '''Linux:''' /home/'''<username>'''/.mozilla/firefox/Crash Reports/submitted Copy the most recent '''5-7 File Names''' in the folder. Post the information in the reply box.
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Autor otázky

about:crashes results in the message:

InvalidURL

Hmm. That address doesn’t look right.

Please check that the URL is correct and try again.

There is no /home/<username>/.mozilla/firefox/Crash Reports/submitted folder nor files

about:crashes results in the message: InvalidURL Hmm. That address doesn’t look right. Please check that the URL is correct and try again. There is no /home/<username>/.mozilla/firefox/Crash Reports/submitted folder nor files

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FredMcD
  • Top 10 Contributor
3668 riešení 50312 odpovedí

Did you get your Firefox from; Download Firefox For All languages And Systems {web link}

If not, please do so now.

Did you get your Firefox from; '''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox For All languages And Systems]''' {web link} If not, please do so now.
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FredMcD
  • Top 10 Contributor
3668 riešení 50312 odpovedí

Note: If the Firefox browser, the about: loads an internal page.

Note: If the Firefox browser, the '''about:''' loads an internal page.
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James
  • Top 25 Contributor
  • Moderator
1440 riešení 9964 odpovedí

Third-party Linux builds may not have the crash reporter option.

All valid about: urls for that build are listed in about:about

Third-party Linux builds may not have the crash reporter option. All valid '''about:''' urls for that build are listed in '''about:about'''
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I got my firefox update from the CentOS yum repos (As I previously stated) that I have been using for years.

I do not want to start installing from sources.

I have no idea what your reference to the about: internal page is:

My about:about returns -

About About

This is a list of “about” pages for your convenience. Some of them might be confusing. Some are for diagnostic purposes only. And some are omitted because they require query strings.

   about:about
   about:addons
   about:buildconfig
   about:cache
   about:checkerboard
   about:config
   about:credits
   about:debugging
   about:devtools
   about:downloads
   about:home
   about:license
   about:logo
   about:memory
   about:mozilla
   about:networking
   about:newtab
   about:performance
   about:plugins
   about:preferences
   about:privatebrowsing
   about:profiles
   about:rights
   about:robots
   about:serviceworkers
   about:studies
   about:support
   about:sync-log
   about:telemetry
   about:url-classifier
   about:webrtc

As you can see..... no about:crashes

Oh, and please do NOT ask me to upload files - THE FILE DIALOGUE IS WHAT CRASHES THE BROWSER

I got my firefox update from the CentOS yum repos (As I previously stated) that I have been using for years. I do not want to start installing from sources. I have no idea what your reference to the '''about:''' internal page is: My about:about returns - About About This is a list of “about” pages for your convenience. Some of them might be confusing. Some are for diagnostic purposes only. And some are omitted because they require query strings. about:about about:addons about:buildconfig about:cache about:checkerboard about:config about:credits about:debugging about:devtools about:downloads about:home about:license about:logo about:memory about:mozilla about:networking about:newtab about:performance about:plugins about:preferences about:privatebrowsing about:profiles about:rights about:robots about:serviceworkers about:studies about:support about:sync-log about:telemetry about:url-classifier about:webrtc As you can see..... no about:crashes Oh, and please do NOT ask me to upload files - THE FILE DIALOGUE IS WHAT CRASHES THE BROWSER
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Vybrané riešenie

For anyone experiencing the same problems on CentOS 6, a kind moderator on the CentOS forums provided me with the solution:

https://access.redhat.com/solutions/3516111 documents this. It links in turn to https://bugzilla.redhat.com/show_bug.cgi?id=1596852 and also says

Modify the /usr/bin/firefox startup script per

https://bugzilla.redhat.com/attachment.cgi?id=1455568

For anyone experiencing the same problems on CentOS 6, a kind moderator on the CentOS forums provided me with the solution: https://access.redhat.com/solutions/3516111 documents this. It links in turn to https://bugzilla.redhat.com/show_bug.cgi?id=1596852 and also says Modify the /usr/bin/firefox startup script per [https://bugzilla.redhat.com/attachment.cgi?id=1455568 https://bugzilla.redhat.com/attachment.cgi?id=1455568]

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FredMcD
  • Top 10 Contributor
3668 riešení 50312 odpovedí

Good to hear.

Good to hear.
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