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Mozilla crashes when i try to upload a file in my e-mail or when I try to save a picture in my hard drive.

Pridané

Mozilla closes immediately when I press the Attach button in my e-mail. It also happens the same when I try to save a picture (Save image as...)

Mozilla closes immediately when I press the Attach button in my e-mail. It also happens the same when I try to save a picture (Save image as...)
Citácia

Ďalšie informácie o systéme

Nainštalované zásuvné moduly

  • Shockwave Flash 30.0 r0

Aplikácie

  • Identifikácia prehliadača: Mozilla/5.0 (X11; Fedora; Linux x86_64; rv:60.0) Gecko/20100101 Firefox/60.0

Viac informácií

Pkshadow 1070 riešení 14836 odpovedí

The crash report is several pages of data. We need the report numbers to see the whole report. Include the bp- as per the picture

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx57

Thank you for your help!

More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

'''The crash report is several pages of data.''' '''We need the report numbers to see the whole report.''' '''''Include the bp- as per the picture''''' #Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below. #Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste those IDs into the "Post a Reply" box. ''' Note:''' If a recent Report ID does not start with '''bp-''' click on it to submit the report. (Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.) ;[[Image:aboutcrashesFx57|width=500]] Thank you for your help! More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.
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