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On the Asus site I can't see the lists of drivers with FF 59.0.2

  • 8 odpovedí
  • 1 má tento problém
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  • Posledná odpoveď od CocoaCin

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I have gone to the Asus Canada site and Asus US site. On selecting a motherboard and choosing my OS I can't see the list of drivers. I'm running FireFox 59.0.2 on Window 10 64 bit version 1709. I have disabled and uninstalled all addons and extensions to no avail.

I have also uninstalled Firefox, rebooted and reinstalled it with no change,

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I notice the shield icon at the left end of the location/address bar indicating that content is blocked by Tracking Protection.

  • click the shield icon for more detail and possibly disable the protection
  • check the Web Console for more detail about what content is blocked by Tracking Protection
  • "3-bar" menu button or Tools -> Web Developer
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Hi, I have 3 Asus Maximus Boards and what I have found over the years is that ASUS site does not like Firefox. It sometimes works but others it will not. I just looked up your board https://www.asus.com/Motherboards/PRIME-B250M-K/HelpDesk_Download/ myself and was not able to see the drivers but I could in Edge, you have a update for your Bios Version 1010 2018/04/12 Am not going to even try helping you with this site as I have mentioned suggest you use Edge to go up. It is not worth all the things to trouble shoot for 1 site. Which I concluded for myself due to going up their myself.

Not what you wanted but....can try if you want to go through it all for a 50/50 chance things may work. It is worse than trying to go to Microsoft in a Firefox Browser. Let us know if wish to continue this. Regards.

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I'm not sure who or what you are, but you are completely mistaken. There is no BIOS update for this system. The site works fine with FF on my other computers as well as the computers that belong to the people that I do computer support with. If you don't know what you are talking about - please don't respond.

You obviously haven't looked at the information provided. That motherboard is not in this computer. BIOS updates will also NEVER solve a browser issue.

Update - The site works fine in safe mode, but not in normal mode with no extensions or addons

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I'm not sure who or what you are

Well I know who I am and what. Ya Bios updates do not solve Browser issues and I never stated it would, I took the info from the screen shot you supplied and came up with the page like you that would not display anything after clicking on Windows 10 x 64 as the OS. So I switched to Edge and it says there is a Bios update as I noted. So if you are not happy with the idea that I found something I can only wonder why.

So please state what is it you would like do ? I will let someone else answer your question.

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I would like to talk to someone that actually knows what they are doing.

Like I said, it works fine with FF in safe mode. Obviously it's a browser bug.

And BIOS updates don't affect software. Learn that and live it.

NEW UPDATE - while I have the menu bar hidden I can see the content, but not while the menu bar is visible. I don't know if that makes sense to anyone.

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https://www.asus.com/us/Motherboards/PRIME-B250M-K/HelpDesk_Download/

I do see the listing of drivers under Driver & Tools and have no problem with them downloading.


Not having a problem with Firefox 59.0.2 in Win7 ("Vanilla" Firefox installation with no add-ons, beyond the default add-ons that come with Firefox.) with downloading a BIOS driver file from that page; same for the Realtek Audio Driver download.

Have you tried the Firefox SafeMode? Help > Troubleshooting Information --> Try Safe Mode = Restart with Add-ons Disabled...

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Vybrané riešenie

I notice the shield icon at the left end of the location/address bar indicating that content is blocked by Tracking Protection.

  • click the shield icon for more detail and possibly disable the protection
  • check the Web Console for more detail about what content is blocked by Tracking Protection
  • "3-bar" menu button or Tools -> Web Developer
more options

Brilliant, thanks so much cor-el

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I had the same problem recently but the strange thing is I downloaded the Asus drivers for my Strix MB on 07/22/2018, then when I decided to check for updates I could see the BIOS updates but when I selected any operating system the list failed to appear. I played with the permissions but fixed the problem when I deleted all the Asus cookies.