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ive downloaded firefox but someone used to use it on this comp & its brought all there bookmarks etc how do i clear because it keeps asking for there passwords

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  • 4 majú tento problém
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  • Posledná odpoveď od Karnevor

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my son used firefox before on my computer so now ive reloaded it for my use it wont let me grt rid of his stuff as i want to start a fresh but it keeps asking for his passwords & his email info...it was so longg ago he cant remember any of it & i just want it wiped off so i can start fresh myself thanks

Vybrané riešenie

I can spell that out in a more step-by-step manner.

First, if a dialog pops up for a password, go ahead and cancel it.

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

Click the Create a New Profile button, then click Next. Assign a name like March2018, ignore the option to relocate the profile folder, and click the Finish button.

After creating the profile, scroll down to it and click the Set as default profile button below that profile, then scroll back up and click the Restart normally button. (There are some other buttons, but please ignore them.)

Firefox should exit and then start up using the new profile, which will just look brand new. Hopefully it runs smoothly?

To delete your son's profile, load the about:profiles page once again and you should see a Remove button for it.

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Vybrané riešenie

I can spell that out in a more step-by-step manner.

First, if a dialog pops up for a password, go ahead and cancel it.

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

Click the Create a New Profile button, then click Next. Assign a name like March2018, ignore the option to relocate the profile folder, and click the Finish button.

After creating the profile, scroll down to it and click the Set as default profile button below that profile, then scroll back up and click the Restart normally button. (There are some other buttons, but please ignore them.)

Firefox should exit and then start up using the new profile, which will just look brand new. Hopefully it runs smoothly?

To delete your son's profile, load the about:profiles page once again and you should see a Remove button for it.

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thanks so much all of you