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what does The requested URL was rejected. Please consult with your administrator. Your support ID is: 17000598679359569722 mean?
I am getting this block to a website that I have been using successfully for years. Last successful access was 8 hours ago. Now this error appearing. I have deleted cookies and cache but problem still appears when trying to enter address.
All Replies (8)
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- Anti-Rootkit Utility - TDSSKiller (for more info, see this alternate TDSSKiller download page)
- AdwCleaner (for more info, see this alternate AdwCleaner download page)
- Hitman Pro
- ESET Online Scanner
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
Did this fix your problems? Please report back to us!
Have run malware tests and I have no infections or problems from that.
Did the message have any phone or other contact information? Do Not contact anyone but us.
There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.
The message is exactly as I posted it. "The requested URL was rejected. Please consult with your administrator. Your support ID is: 17000598679359569722" There is no other phone number or request to log in to any other site. It should be noted that when I logged into my android firefox on my phone the problem was replicated HOWEVER when I went into mobile data mode and left my router, I was able to use firefox to access the site. This makes me think the router has something to do with the problem??
That is possible. Please unplug the router and anything else between the computer and your ISP. Also, reboot the computer.
Such a message can be generated by a filter protecting the server against misuse. Such bans usually expire in a day, so you can try again later.
Can you access the website via Google translate and a random source language?
Many thanks problem seems resolved. I switched off router and waitied 8 hours. Thanks for help.
am getting this message
The requested URL was rejected. Please consult with your administrator. Your support ID is: 7767312364569249666
have deleted history allowed cookies opened up pop ups and updated FF but still no good.