Won't load any webpages at all
Hello, I have installed the new firefox and it won't load any pages for me at all. I know this can be hard to explain so I made a brief 40 second video:
If it matters I am on a mac (OSx Sierra) and for sure the internet works appropriately because you can see in the video I was able to load pages on Chrome.
- Adam
Všetky odpovede (4)
Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;
- Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
- Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see
Configure firewalls so that Firefox can access the Internet. {web link}
Hi Fred - I don't have firewalls enabled for my computer so I don't think this is the problem. Is there something I am missing?
Well, In the first place, Install A Firewall ! ! There is a lot of bad people writing programs that want to infect your computer or steal its data.
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select Network. Look for Configure How Firefox Connects and press the Settings button. If you are using a proxy, make sure those settings are correct. If there is no proxy, first try No Proxy. If there is a problem, then try System Proxy.
Try to start Firefox in Safe Mode to see if that works.
- Windows: hold down the Shift key while starting Firefox
- Mac: hold down the Options key while starting Firefox
You can create a new profile to test if your current profile is causing the problem.
See "Creating a profile":
- https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.