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keyboard and mouse freeze up temporarily since latest update

  • 2 odpovede
  • 12 má tento problém
  • 2622 zobrazení
  • Posledná odpoveď od trucker297

trucker297
trucker297
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when I try to scroll up or down, click on anything, type anything, there is a delay. I uninstalled and reinstalled, but no help

Vybrané riešenie

hi, thanks for reporting this. could you go to the firefox menu ≡ > help ? > troubleshooting information page and take a look in the Accessibility section if accessibility is set to "true" there.

if yes, can you please copy & paste this whole section into a reply in the forum and see if the following fixes the performance problem: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

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Všetky odpovede (2)

philipp
philipp
  • Moderator
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Vybrané riešenie

hi, thanks for reporting this. could you go to the firefox menu ≡ > help ? > troubleshooting information page and take a look in the Accessibility section if accessibility is set to "true" there.

if yes, can you please copy & paste this whole section into a reply in the forum and see if the following fixes the performance problem: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

trucker297
trucker297 Autor otázky
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thanks, Phillip. that cured the problem