Not working popup windows from account-image (top right) of Gmail. I can not sign-out from my profile. No problems with Internet Explorer 11.
Hello! I have the following problem with an exit from a Google account: Gmail, Google Drive etc. When a click on the image top right does not work - no popup window opens ... I can not sign out from my account. Only works in You Tube - has a popup window with "sign out" I have no problems with Internet Explorer 11. I tried with mozilla 55.0.2; 55.0.3; 56.0 Beta Please help!
Vybrané riešenie
Hello FredMcD!
Everything is OK with a Google Account - Input / Output. The problem was in the Windows operating system. Thanks for the help !
Excuse, sorry for the problem!.
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Note that you are using a beta version of Firefox.
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
Type about:preferences<enter> in the address bar.
- Cookies; Select Privacy. Under History, select
Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from
Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;
Type about:preferences#advanced<enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Then restart. Poke around safe websites. Are there any problems?
Vybrané riešenie
Hello FredMcD!
Everything is OK with a Google Account - Input / Output. The problem was in the Windows operating system. Thanks for the help !
Excuse, sorry for the problem!.
No problem. We are here to help.