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Adobe Flash player installer version 23.0 will not open

Pridané

I keep getting a window telling me to update my flash player as the old one is "vulnerable". I've downloaded the installer for the latest version from various locations but when I double click to open it nothing happens. I've since removed my out-dated version as I thought this might be the problem so now I have nothing. Help!

I keep getting a window telling me to update my flash player as the old one is "vulnerable". I've downloaded the installer for the latest version from various locations but when I double click to open it nothing happens. I've since removed my out-dated version as I thought this might be the problem so now I have nothing. Help!

Vybrané riešenie

Also, for a couple more days, you can still use the distribution page with "full" installers:

https://www.adobe.com/products/flashplayer/distribution3.html

Unlike the small installer that needs to connect back to Adobe for more files, these are complete. If your firewall is blocking that connection back by the small installer, this one should resolve that issue.

Note: either the EXE or MSI file usually works, you don't need both.

Čítať túto odpoveď v kontexte 2

Ďalšie informácie o systéme

Nainštalované zásuvné moduly

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • GEPlugin
  • Google Update
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Npdsplay dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Aplikácie

  • Identifikácia prehliadača: Mozilla/5.0 (Windows NT 5.1; rv:49.0) Gecko/20100101 Firefox/49.0

Viac informácií

Autor otázky

Slight change but still no download. I now get this box after checking the properties of the installer and seeing it was blocked for some reason.

Slight change but still no download. I now get this box after checking the properties of the installer and seeing it was blocked for some reason.
Happy112 561 riešení 5694 odpovedí

Užitočné odpovede

Hi   !

I found this for you:

https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html

'Sure hope this will help solve your problem   !

Hi &nbsp; !<BR> I found this for you:<BR> https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html <BR> 'Sure hope this will help solve your problem &nbsp; !

Autor otázky

Thanks, I've seen that page already and it hasn't solved anything.

Thanks, I've seen that page already and it hasn't solved anything.

Autor otázky

I've since managed to reinstall the older version of flash player. When I go to the add ons page as detailed in the above link I was sent, and follow the instructions, the only available options for the flash player are; never activate or ask to activate, not always activate. I can now watch videos etc using the older version of flash (not everything, some sites refuse out right to recognise the flash player) but I always have to manually activate it which is a pain. I just want to install the latest version but it won't happen.

I've since managed to reinstall the older version of flash player. When I go to the add ons page as detailed in the above link I was sent, and follow the instructions, the only available options for the flash player are; never activate or ask to activate, not always activate. I can now watch videos etc using the older version of flash (not everything, some sites refuse out right to recognise the flash player) but I always have to manually activate it which is a pain. I just want to install the latest version but it won't happen.
Happy112 561 riešení 5694 odpovedí

Hi   again   !

'Been looking everywhere,   and now I found this:

http://www.adobe.com/software/flash/about/

Hi &nbsp; again &nbsp; !<BR> 'Been looking everywhere, &nbsp; and now I found this:<BR> http://www.adobe.com/software/flash/about/ <BR>
Happy112 561 riešení 5694 odpovedí

And last but not least:

www.mozilla.org/plugincheck/

And last but not least:<BR> www.mozilla.org/plugincheck/

Autor otázky

Thanks, but still no joy.

Thanks, but still no joy.
jscher2000
  • Top 10 Contributor
8695 riešení 71066 odpovedí

Hi cloggy_saint, Adobe's installer should have created a Flash control panel with an updater of its own. If you go into the Windows Control panel and open the Flash panel, can you find the Updates tab? I'm attaching a screenshot of what it looks like on Windows 7. Do you have it and, if so, does it work?

Hi cloggy_saint, Adobe's installer should have created a Flash control panel with an updater of its own. If you go into the Windows Control panel and open the Flash panel, can you find the Updates tab? I'm attaching a screenshot of what it looks like on Windows 7. Do you have it and, if so, does it work?
jscher2000
  • Top 10 Contributor
8695 riešení 71066 odpovedí

Vybrané riešenie

Also, for a couple more days, you can still use the distribution page with "full" installers:

https://www.adobe.com/products/flashplayer/distribution3.html

Unlike the small installer that needs to connect back to Adobe for more files, these are complete. If your firewall is blocking that connection back by the small installer, this one should resolve that issue.

Note: either the EXE or MSI file usually works, you don't need both.

Also, for a couple more days, you can still use the distribution page with "full" installers: https://www.adobe.com/products/flashplayer/distribution3.html Unlike the small installer that needs to connect back to Adobe for more files, these are complete. If your firewall is blocking that connection back by the small installer, this one should resolve that issue. Note: either the EXE or MSI file usually works, you don't need both.

Autor otázky

jscher2000 said

Hi cloggy_saint, Adobe's installer should have created a Flash control panel with an updater of its own. If you go into the Windows Control panel and open the Flash panel, can you find the Updates tab? I'm attaching a screenshot of what it looks like on Windows 7. Do you have it and, if so, does it work?

Hi, yes I have this panel and the automatic updates is checked. I assume it works. Below is a screen shot, albeit in Dutch.

''jscher2000 [[#answer-921627|said]]'' <blockquote> Hi cloggy_saint, Adobe's installer should have created a Flash control panel with an updater of its own. If you go into the Windows Control panel and open the Flash panel, can you find the Updates tab? I'm attaching a screenshot of what it looks like on Windows 7. Do you have it and, if so, does it work? </blockquote> Hi, yes I have this panel and the automatic updates is checked. I assume it works. Below is a screen shot, albeit in Dutch.

Autor otázky

jscher2000 said

Also, for a couple more days, you can still use the distribution page with "full" installers: https://www.adobe.com/products/flashplayer/distribution3.html Unlike the small installer that needs to connect back to Adobe for more files, these are complete. If your firewall is blocking that connection back by the small installer, this one should resolve that issue. Note: either the EXE or MSI file usually works, you don't need both.

Progress! I used the MSI installer and it has worked but the older version of flash is being used as the default. How can I make the newer version take over? Thank you very much to everyone for their help!

''jscher2000 [[#answer-921630|said]]'' <blockquote> Also, for a couple more days, you can still use the distribution page with "full" installers: https://www.adobe.com/products/flashplayer/distribution3.html Unlike the small installer that needs to connect back to Adobe for more files, these are complete. If your firewall is blocking that connection back by the small installer, this one should resolve that issue. Note: either the EXE or MSI file usually works, you don't need both. </blockquote> Progress! I used the MSI installer and it has worked but the older version of flash is being used as the default. How can I make the newer version take over? Thank you very much to everyone for their help!

Autor otázky

Re-booted and everything is working as it should. Thanks again!

Re-booted and everything is working as it should. Thanks again!

Autor otázky

Aaaand the problem is back again, only this time I can't find an MSI installer. Can anyone assist?

Aaaand the problem is back again, only this time I can't find an MSI installer. Can anyone assist?
jscher2000
  • Top 10 Contributor
8695 riešení 71066 odpovedí

Adobe took down that convenient page with links to MSI installers; I don't know whether there is a new one that doesn't require creating an account with Adobe.

What you check the version(s) of Flash Firefox is(are) using? Type or paste about:plugins in the address bar and press Enter to load that internal page. It should have tables of details for each plugin discovered by Firefox. The beginning of the file name for the Flash DLL file is npswf32 so you can use Find (Ctrl+f) to jump through the page to see whether Firefox is using multiple versions.

What do you find?

Adobe took down that convenient page with links to MSI installers; I don't know whether there is a new one that doesn't require creating an account with Adobe. What you check the version(s) of Flash Firefox is(are) using? Type or paste '''about:plugins''' in the address bar and press Enter to load that internal page. It should have tables of details for each plugin discovered by Firefox. The beginning of the file name for the Flash DLL file is '''npswf32''' so you can use Find (Ctrl+f) to jump through the page to see whether Firefox is using multiple versions. What do you find?

Autor otázky

Thanks for replying. Following your instructions i have this

   File: NPSWF32_23_0_0_162.dll
   Path: C:\WINDOWS\system32\Macromed\Flash\NPSWF32_23_0_0_162.dll
   Version: 23.0.0.162
   State: Enabled (STATE_VULNERABLE_UPDATE_AVAILABLE)
   Shockwave Flash 23.0 r0

And also this but not sure if relevant.

application/x-shockwave-flash Adobe Flash movie swf application/futuresplash FutureSplash movie spl

Thanks for replying. Following your instructions i have this File: NPSWF32_23_0_0_162.dll Path: C:\WINDOWS\system32\Macromed\Flash\NPSWF32_23_0_0_162.dll Version: 23.0.0.162 State: Enabled (STATE_VULNERABLE_UPDATE_AVAILABLE) Shockwave Flash 23.0 r0 And also this but not sure if relevant. application/x-shockwave-flash Adobe Flash movie swf application/futuresplash FutureSplash movie spl
Happy112 561 riešení 5694 odpovedí

The latest version of   Flash Player   is   23.0.0.205

The latest version of &nbsp; Flash Player &nbsp; is &nbsp; 23.0.0.205
jscher2000
  • Top 10 Contributor
8695 riešení 71066 odpovedí

Okay, I think you are a couple versions out of date. The auto-updater Adobe installs at the system level isn't working.

What if you try this old link for the EXE installer, will it run?

http://download.macromedia.com/pub/flashplayer/latest/help/install_flash_player.exe

Just as a footnote if the non-Adobe address makes you nervous, Macromedia is the company that developed Flash, and Adobe acquired them a long time ago. I don't know why they still use old macromedia.com addresses, but this is not the only one. For example, the online version of the settings manager:

http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html

Okay, I think you are a couple versions out of date. The auto-updater Adobe installs at the system level isn't working. What if you try this old link for the EXE installer, will it run? http://download.macromedia.com/pub/flashplayer/latest/help/install_flash_player.exe Just as a footnote if the non-Adobe address makes you nervous, Macromedia is the company that developed Flash, and Adobe acquired them a long time ago. I don't know why they still use old macromedia''.''com addresses, but this is not the only one. For example, the online version of the settings manager: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html

Upravil(a) jscher2000 dňa

Autor otázky

No, same problem with your link. It downloads but then double clicking it does nothing, it won't open.

No, same problem with your link. It downloads but then double clicking it does nothing, it won't open.
jscher2000
  • Top 10 Contributor
8695 riešení 71066 odpovedí

Is this problem limited to Flash?

Sorry, I don't know any new paths for MSI installers.

If you right-click the EXE file in Windows Explorer (if you click the little folder icon on Firefox's downloads list that should open the folder in Windows Explorer with the file selected), do you see any other options for running the program that you might try?

Is this problem limited to Flash? Sorry, I don't know any new paths for MSI installers. If you right-click the EXE file in Windows Explorer (if you click the little folder icon on Firefox's downloads list that should open the folder in Windows Explorer with the file selected), do you see any other options for running the program that you might try?

Autor otázky

No, it offers no other options. I think this latest problem is the straw that breaks the camel's back, time for a new PC!

No, it offers no other options. I think this latest problem is the straw that breaks the camel's back, time for a new PC!