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Why can't I download and install Firefox on my LG K7 metroPCS phone?

  • Žiadne odpovede
  • 3 majú tento problém
  • 1 zobrazenie
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When I first got my phone 2 months ago, I was able to download Firefox and make it my default browser. One day a few weeks ago, I accidentally pinned a webpage to my home screen, and when I unpinned it and deleted it, it deleted my Firefox browser. Since then, I've tried to download and install Firefox many times, but I've never been able to do this. I've tried from both Mozilla and the Google Play store, and at first, I was told that I had already downloaded Firefox. But when I get past this, I get stuck after clicking the 'download' button as the button changes to, 'please wait,' but nothing ever happens. And I've waited for over half an hour at this poing. One problem was that my phone wasn't being recognized at the download stage, so I just chose the T Mobile entry of LG MS330 since that is the right phone, and metroPCS is a T Mobile company. And I contacted LG and the only suggestion they had was that I allow downloads from, 'other sources besides Google Play,' and try and download it from another provider, which I have tried at the Mozilla website. MetroPCS, on the other hand, tells me there is nothing they can do since it is not a service problem since I once had Firefox installed and it worked fine. But they did a reset on my phone just in case. I love the ease of use and control of Firefox and can't stand Google Chrome, so this is really starting to drive me crazy. Any help solving this problem would be greatly appreciated.

When I first got my phone 2 months ago, I was able to download Firefox and make it my default browser. One day a few weeks ago, I accidentally pinned a webpage to my home screen, and when I unpinned it and deleted it, it deleted my Firefox browser. Since then, I've tried to download and install Firefox many times, but I've never been able to do this. I've tried from both Mozilla and the Google Play store, and at first, I was told that I had already downloaded Firefox. But when I get past this, I get stuck after clicking the 'download' button as the button changes to, 'please wait,' but nothing ever happens. And I've waited for over half an hour at this poing. One problem was that my phone wasn't being recognized at the download stage, so I just chose the T Mobile entry of LG MS330 since that is the right phone, and metroPCS is a T Mobile company. And I contacted LG and the only suggestion they had was that I allow downloads from, 'other sources besides Google Play,' and try and download it from another provider, which I have tried at the Mozilla website. MetroPCS, on the other hand, tells me there is nothing they can do since it is not a service problem since I once had Firefox installed and it worked fine. But they did a reset on my phone just in case. I love the ease of use and control of Firefox and can't stand Google Chrome, so this is really starting to drive me crazy. Any help solving this problem would be greatly appreciated.