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my profile folder is inaccessible and cannot open profile manager and reinstall.

  • 1 odpoveď
  • 1 má tento problém
  • 4 zobrazenia
  • Posledná odpoveď od ideato

hoosier105
hoosier105
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tried to refresh, but i stopped it when it seemed stuck and wouldn't finish the process. then, tried to reinstall and the error message kept popping up. This is an older Mac.

tried to refresh, but i stopped it when it seemed stuck and wouldn't finish the process. then, tried to reinstall and the error message kept popping up. This is an older Mac.

Všetky odpovede (1)

ideato
ideato
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Hello hoosier105, please try to delete the profiles.ini file to force Firefox to create a new default profile.

see for more info : http://kb.mozillazine.org/profiles.ini_file http://kb.mozillazine.org/Profile_folder_-_Firefox#Mac

after that you can recover important data from an old profile

thank you