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Not responding, crashing and slow

  • 2 odpovede
  • 1 má tento problém
  • 14 zobrazení
  • Posledná odpoveď od andythebeagle

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For an extended period of time, I've had problems with both Firefox and Thunderbird not responding, hanging up and crashing. I've tried safe mode, eliminating add ons (extensions) and refreshing both. My overall idea is Windows 10 x64 is causing these issues. It's just an idea and I have no idea on how I would prove that if it is the case. I've extended the time for scripts to finish whatever they do. Every time, without fail, I try to do anything at all, FF will give me the "Spinning Blue Circle" that say's it's lost. Any mouse click on ANY link, object, video or task causes FF to lose it's mind.


I have also had issues with Win10 either wiping out user accounts, changing user profiles in FF and TB or just plain discounting any setting I make to FF. This doesn't seem to last forever. However when an upgrade/update comes in for FF, it starts happening again. Also, it seems to occur when ever there is an upgrade'/update to Windows. The problem with FF got so bad I had to download and install the Profile Manager that lets me tell Windows which user profile for FF I wanted because it would set there and ignore me.

I don't believe I'm all that far off the mark when I say it might be Win10. The reason is, none of this ever happened with any Mozilla product under any other version of Windows I've used. My very first use of Windows started with Windows 3.1 when I first quit using Apple and built my first PC.

Now that Windows does all the spying on it's users for the Feds, privacy is a major issue with me. I've got thru all the setting that permitted spying and denied Windows the ability to use them. I won't even entertain the use of Edge or Cortana.

Any ideas from anyone will be appreciated.

Thanx in advance for any discussion.

Všetky odpovede (2)

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You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.


Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia


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I've been thru all that. I'm a great fan of Bleeping Computer and have tried all of their recommendations.