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I mistyped my e-mail by sign-ing up in Firefox Sync

  • 3 odpovede
  • 1 má tento problém
  • 18 zobrazení
  • Posledná odpoveď od philipp

pablodgomezm
pablodgomezm
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Hi everybody, I wanted to try the Sync Feature today after downloading Firefox for developers, but I actually choose the wrong e-mail address. Let's my account is me@you.com, I wrote mee@you.com without noticing.

The thing is, I was panicking since I had all kind of private info in that browser, even corporative info, but know someone else in the world has full access to that info!

I tried from 2 different computers to sync and sign up with another account that I have, and once that you sync there is no way to delete your info from the browser of the person that got the confirmation e-mail!!

I tried already: - unsyncing the e-mail from my browser - I tried to delete the account but it didn't let me in (it was waiting for the e-mail confirmation to be received), and when I tried it back, it would tell me that the password was wrong (i.e. The guy even changed his PW!!!) - deleted some profile folders that someone recommended in an old post.

If anyone has an idea please let me know. If not, if at least can someone tell me how to report this to the Sync Team, also let me know please.

Hi everybody, I wanted to try the Sync Feature today after downloading Firefox for developers, but I actually choose the wrong e-mail address. Let's my account is me@you.com, I wrote mee@you.com without noticing. The thing is, I was panicking since I had all kind of private info in that browser, even corporative info, but know someone else in the world has full access to that info! I tried from 2 different computers to sync and sign up with another account that I have, and once that you sync there is no way to delete your info from the browser of the person that got the confirmation e-mail!! I tried already: - unsyncing the e-mail from my browser - I tried to delete the account but it didn't let me in (it was waiting for the e-mail confirmation to be received), and when I tried it back, it would tell me that the password was wrong (i.e. The guy even changed his PW!!!) - deleted some profile folders that someone recommended in an old post. If anyone has an idea please let me know. If not, if at least can someone tell me how to report this to the Sync Team, also let me know please.

Všetky odpovede (3)

FredMcD
FredMcD
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Any username/password issues should be posted here with password in the heading, <strike>https://support.mozilla.org/en-US/forums/contributors</strike>

wrong place, continue in this thread.

Upravil(a) James dňa

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you can't remove the account because it hasn't been confirmed then you can create a new account with the correct email address.

philipp
philipp
  • Moderator
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@FredMcD: this is a question about firefox sync that doesn't belong into the contributor forum

@pablodgomezm: no need to worry here - until the account isn't confirmed no data is uploaded and once the other party changes the password all uploaded data i useless anyway be cause it can no longer be decrypted.