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Firefox crashes

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Signature shutdownhang | WaitForSingleObjectEx | WaitForSingleObject | PR_Wait | mozilla::ReentrantMonitor::Wait | nsThread::ProcessNextEvent | NS_ProcessNextEvent | nsThread::Shutdown More Reports Search UUID fefae7cf-4070-446d-b271-79db42151019 Date Processed 2015-10-19 20:58:03.558501 Uptime 535 Last Crash 13658576 seconds before submission Install Age 260879 since version was first installed. Install Time 2015-10-16 20:28:24 Product Firefox Version 41.0.2 Build ID 20151014143721 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 69 stepping 1 | 4 Crash Reason EXCEPTION_BREAKPOINT Crash Address 0xfc37b49 User Comments App Notes

AdapterVendorID: 0x8086, AdapterDeviceID: 0x0a16, AdapterSubsysID: 2248103c, AdapterDriverVersion: 10.18.10.3496 D2D- D2D1.1- D2D1.1+ D2D+ DWrite- DWrite+ D3D11 Layers- D3D11 Layers+ WebGL- EGL- EGL+ GL Context- GL Context+ WebGL+

Processor Notes prod-processor-i-bdb97d79.7332:2015; MozillaProcessorAlgorithm2015; skunk_classifier: reject - not a plugin hang EMCheckCompatibility

True

Winsock LSP

MSAFD Tcpip [TCP/IP] : 2 : 1 :

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP TCPv6 Service Provider : 2 : 1 :  
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP UDPv6 Service Provider : 2 : 2 :  
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD RfComm [Bluetooth] : 2 : 1 : 

Adapter Vendor ID

0x8086

Adapter Device ID

0x0a16

Total Virtual Memory

4294836224

Available Virtual Memory

3249184768

System Memory Use Percentage

38

Available Page File

6855753728

Available Physical Memory

2552270848

All Replies (1)

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bp-fefae7cf-4070-446d-b271-79db42151019

Product Firefox Version 41.0.2

Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1

This was flagged in the report

Signature shutdownhang

YSINSE.dll = Hightail Explorer Extension


This is for Sumo's Related Bugs 1204809 UNCONFIRMED --- shutdownhang in nsThread::Shutdown() | Firefox crashes, sometimes the restart fails

1136891 NEW --- shutdownhang in nsThread::Shutdown() coming from ScopedXPCOMStartup::~ScopedXPCOMStartup()

1134620 NEW --- shutdownhang in nsThread::Shutdown() on restart for applying update


Disable Hightail Explorer Extension. Is the problem still there?

Upravil(a) FredMcD dňa