can't sign and not recieving email confirmations after multiple tries..
got a new computer, use only firefox for browser as with previous computer..my username and password don't work and after 4 tries to get a confirmation email none have arrived...along with this, my firefox keeps hanging up and get message "plug in container for Firefox has stopped working or firefox not responding...I am not an experienced computer person (average skills) but can't seem to get anything to fix these issues
Všetky odpovede (1)
Such e-mail is always sent to the address on file with the web site.
Check your user profile at the site.
Go to the top of any support.mozilla.org web page and press your user name to see your Mozilla profile. Including your questions and answers.
check this:
- see if there are updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
- disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
https://forums.adobe.com/message/4468493#TemporaryWorkaround
- disable hardware acceleration in the Flash plugin
https://forums.adobe.com/thread/891337 See also: