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Why do I keep getting emails asking to confirm a password change when I haven't requested a password change.

Pridané

Emails arrive from "accounts@firefox.com" asking "Are you sure?". I haven't requested a password change. This arrived twice last night. Am I being hacked? Is this phishing?

Emails arrive from "accounts@firefox.com" asking "Are you sure?". I haven't requested a password change. This arrived twice last night. Am I being hacked? Is this phishing?

Ďalšie informácie o systéme

Nainštalované zásuvné moduly

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.15
  • Garmin Communicator Plug-In 4.1.0.0
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • NPWLPG

Aplikácie

  • Identifikácia prehliadača: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0

Viac informácií

FredMcD
  • Top 10 Contributor
4300 riešení 60378 odpovedí

That is possible. It's also possible someone mis-typed your user name instead of their own.

That is possible. It's also possible someone mis-typed your user name instead of their own.

Autor otázky

Indeed. But this is not the first time. Does the email address "accounts@firefox.com" exist? The reason this worries me so much is because the account syncs passwords. If I am going to use the service I need to know it is absolutely secure. Getting these password change emails is unsettling.

Indeed. But this is not the first time. Does the email address "accounts@firefox.com" exist? The reason this worries me so much is because the account syncs passwords. If I am going to use the service I need to know it is absolutely secure. Getting these password change emails is unsettling.

Autor otázky

Just had this happen twice more. I'd love to know if the email is genuine. I'm not sure I can trust my Firefox account while this keeps happening, Does "accounts@firefox.com exist?

Just had this happen twice more. I'd love to know if the email is genuine. I'm not sure I can trust my Firefox account while this keeps happening, Does "accounts@firefox.com exist?
FredMcD
  • Top 10 Contributor
4300 riešení 60378 odpovedí

I've called the big guys to help you. Good luck.

I've called the big guys to help you. Good luck.
pcwilson07 0 riešení 1 odpovedí

No I DID NOT SUBMIT THE INCORRECT EMAIL, I HAVE REQUESTED AT LEAST SIX TIMES!!!!


Unfortunately, I am getting ready to go back to google chrome I get and email asking if I requested, I respond yes, but never get the link. I have checked spam, junk mail, and my firewall.

'''No I DID NOT SUBMIT THE INCORRECT EMAIL, I HAVE REQUESTED AT LEAST SIX TIMES!!!! Unfortunately, I am getting ready to go back to google chrome''' I get and email asking if I requested, I respond yes, but never get the link. I have checked spam, junk mail, and my firewall.

Upravil(a) pcwilson07 dňa